1. There may be two reasons for not telling the customer the account number and password: First, the transaction code has not been successfully applied, indicating that your account opening application has not been approved by the exchange (which may be caused by incomplete account opening information or negligence of the futures company). 2. The transaction code application was successful, but the staff of the futures company was inefficient and failed to inform the customer at the first time.

2. Scan the front and back of the ID card and bank card (or take photos directly with a digital camera). This is stipulated by the CSRC, and the electronic version of the customer's image data must be kept. As for whether what you said will be used to do illegal things, I don't think so. Most companies in the futures industry still have very strict professional ethics. If you are only a retail investor, you will have a maximum of 23 million yuan. If the futures company does something illegal with your certificate, the CSRC will severely punish the futures company, and the registered capital and futures business qualifications of hundreds of millions of futures companies may be wiped out. In front of hundreds of millions of things, is this 23 million a thing? Put a film on your ID card and mark it "for account opening only". This is impossible at present. China Securities Regulatory Commission has strict requirements on the quality of image data, requiring that there should be no obstacles on the front of the image data.

3. I signed a silver futures agreement and didn't go to the bank to go through the formalities. This agreement did not come into effect, because it was only a framework agreement between banks and futures companies. It is only obtained by customers, and the bank opens silver futures business for customers as agreed. How can I open a silver futures business without going to the bank? The account number on the silver futures agreement is different for different companies, because the futures company has to allocate different account numbers for different customers, some of which are directly allocated before signing the account opening contract, and some need to be signed before the futures company chooses the customer number and informs the customers. I agree that you are suspected of being "irregular", but there are too many uncertainties when opening an account. For example, customers are unwilling to open an account for the time being, or several customers in a company want to open an account at the same time (our company has more than 200 customers opening accounts in a peak day). How to allocate this account needs the coordination of the company.