Suning.cn customer service hotline is: 953 15. 1, Suning.cn's direct selling products have formal channels, all of which are supplied by manufacturers, and it is difficult to have imitations, which customers can rest assured to buy. But it's hard to say if a third party enters the store. After all, the seller arranges the delivery by himself, without the supervision of JD.COM, so there may be imitation. 3. The projects of Suning. com are all genuine guarantees. If Suning.cn fails to fully fulfill the guarantee of genuine guarantee service, it should not only return the specific turnover of products to users, but also pay compensation of three times the specific turnover of products to users. If food safety incidents are involved, users will be paid ten times the specific turnover of products as compensation.

What's the customer service phone number of Suning?

If Suning.cn fails to fulfill its promise of genuine guarantee service, customers can report it through Suning.cn Online Customer Service (Customer Service-Online Consultation), and if so, they can report it to the Consumers Association. If consumers complain that the products are not "genuine", they should keep the vouchers and provide the data to Suning.cn, but they cannot delete them. For example, some buyers or suppliers have problems, which leads to imitation goods. If the merchant has the personalized service of "fake one loses three", we can also ask the merchant to make triple compensation.