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How to compensate for expired products bought in a store

If you buy expired products in a store, according to relevant laws and regulations, you can ask for a return if you buy expired food, and you can ask the producer or operator for compensation of ten times the price or three times the loss. If the amount of compensation is less than one thousand yuan, the compensation shall be one thousand yuan.

If a consumer purchases general merchandise and the merchandise provided by the operator is expired, it is a fraudulent act. In addition to claiming compensation for losses, the consumer can also require the producer or seller to pay three times the price of the merchandise. If the amount of increased compensation is less than 500 yuan, it will be 500 yuan; if a consumer purchases food and expired food is food that does not meet food safety standards, the consumer can not only ask the producer or seller to compensate for the loss, but also You can ask the producer or seller to pay compensation 10 times the price.

Consumers who have purchased expired goods can protect their rights as follows:

1. You can directly negotiate with the merchant to resolve the issue

2. You can also seek help from the Consumer Rights Association

3. You can report complaints about the supermarket to the industrial and commercial or food and drug supervision departments

4. Sue the supermarket in court. Based on your situation, it is recommended that you keep relevant evidence, file a complaint against the supermarket, and file a lawsuit against the supermarket in court.

To sum up: for selling food that does not meet food safety standards, in addition to claiming compensation for losses, consumers can also claim compensation of 10 times the price. In the absence of personal injury, the merchant is not liable for mental damage compensation; only if personal damage is caused and the consumer can file a lawsuit for tort liability, the court will support mental damage compensation.

Legal basis:

"Consumer Rights and Interests Protection Law"

Article 55

Operators providing goods or services have In the case of fraud, the compensation for the losses suffered by the consumer shall be increased according to the requirements of the consumer. The amount of the increased compensation shall be three times the price of the consumer's purchase of goods or the cost of receiving services; if the amount of increased compensation is less than 500 yuan, the amount of increased compensation shall be 500 yuan. Yuan.