The People's Bank of China and the Ministry of Public Security have jointly issued a document, and the Chengdu Branch of the People's Bank of China and the Sichuan Provincial Public Security Department have recently taken measures to solve it. If you don't "know" the ID number when you go to the bank to handle business, the masses can show some valid documents such as household registration book and motor vehicle driver's license as evidence, and the bank shall not refuse to handle business for customers at will.

If you go to the bank to handle the business that requires an ID card, if the ID number doesn't exist, but it doesn't match your name or feedback photos, you can show your household registration book, passport and motor vehicle driver's license, as well as other valid documents such as the citizen temporary id card and the certificate of correction of the citizen's ID number issued by the public security organ for proof. Banking institutions shall not refuse to handle business for customers at will when they cannot accurately judge that the resident identity cards presented by customers are false.

If you don't have a household registration book and all the above-mentioned evidence, the bank will issue you a certificate of online verification results, and you can apply for verification at the police station, county (city, district) public security bureau (sub-bureau) or city (state) public security bureau where your household registration is located. The public security organ accepts your application, and within 2 working days from the date of accepting the application, it will stamp the "special seal for household registration" on the verification receipt and give it back to you. You can handle related business in the bank with your ID card and receipt.

According to another introduction, in addition, because the second-generation ID card contains chips, banks can also use the second-generation ID card reader for identification when the information is in doubt.