Actually, the technical stuff is hard to say. You should constantly sum up on the phone and have a good attitude. Be sure to tell yourself it's okay before you call. If the company does not require the company name, you can leave it alone. 1 floor, that's right. Actually, it may not be 20 seconds. You must make your voice attractive and emotional. If you know the other person's name, say: Mr./Ms. A or is it convenient to talk now? Go and see more or attend training in this field. Personally, I think the skill of telemarketing is not the most important, but the mentality is really important. If you feel that even after making 1 0,000 calls, you are rejected, and your mentality is still the same as before, then you are suitable to do it. The general ratio is 2% success.