When supermarkets buy expired food, they should demand compensation from the operators or producers. If a consumer produces food that does not meet food safety standards or manages food that he knows does not meet food safety standards, he shall not only demand compensation for losses; You can also ask the producer or operator to pay compensation of ten times the price or three times the loss; If the amount of additional compensation is less than 1, yuan, it will be 1, yuan.

Legal basis:

Article 148 of the Food Safety Law of the People's Republic of China

If a consumer suffers from food that does not meet the food safety standards, he may demand compensation from the operator or the producer. Producers and business operators who receive consumer compensation claims shall implement the first responsibility system, pay first, and shall not shirk; If it is the producer's responsibility, the operator has the right to recover from the producer after compensation; If it is the responsibility of the operator, the producer has the right to recover from the operator after compensation.

if a consumer produces food that does not meet the food safety standards or manages food that he knows does not meet the food safety standards, in addition to claiming damages, he can also claim compensation of ten times the price or three times the loss from the producer or operator; If the amount of additional compensation is less than 1, yuan, it will be 1, yuan. However, there are defects in the labels and instructions of food that do not affect food safety and will not mislead consumers.

The treatment methods for buying expired foods in supermarkets are as follows:

1. Consumers can request to return or replace expired foods. If the value of illegally produced and operated foods is less than 1, yuan, they will be fined between 2, yuan and 5, yuan. As a seller, supermarkets have the qualifications and experience to sell foods, so they should pay great attention to the products they sell, and have the obligation to check whether the quality and packaging labels of products comply with the provisions of laws and regulations.

2. Consumers should keep relevant evidence and apply for relevant compensation from the relevant food buyers, or complain to the Consumers Association for handling;

3. you can also report to the health supervision department and the industrial and commercial bureau. if you produce food that does not meet the food safety standards or operate food that you know does not meet the food safety standards, consumers can demand compensation from the producers or operators for ten times the price or three times the loss.

Legal basis: Article 55 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests

If a business operator commits fraud in providing goods or services, it shall increase the compensation for the losses it has suffered according to the requirements of consumers, and the amount of compensation shall be three times the price of goods purchased or the cost of receiving services; If the amount of additional compensation is less than 5 yuan, it is 5 yuan. Where there are other provisions in the law, such provisions shall prevail.

if a business operator knowingly provides goods or services to consumers, causing death or serious damage to the health of consumers or other victims, the victims have the right to demand compensation from the business operator in accordance with the provisions of laws such as Articles 49 and 51 of this Law, and have the right to demand punitive damages less than twice the losses suffered.

1. directly ask the shopping mall or the seller for a refund. To claim a return from the merchant, it is not necessary to take whether the consumption causes damage as the premise. The food safety law clearly stipulates that it is forbidden to produce food that does not meet food safety standards or sell food that is known to be inconsistent with food safety. The expired food we are talking about belongs to food that does not meet safety standards.

2. Ask the merchant to return the goods and compensate for the extra losses. Because expired food will do harm to the body once eaten, in addition to claiming damages, you can also claim compensation of 1 times the value from the producer or seller. If the injured person is seriously injured, you can claim compensation for personal injury from the merchant.

last year, I went to the supermarket to buy a snack, which was bought by a supermarket. It's the kind of snack that is scattered. When I came back and opened it, I found that it was overdue, as if it had been more than six months. But I was very angry, because it was very late and far away, so I didn't call or look for him until the next afternoon, when I called the supermarket service, I said why you still sell expired food here. I asked them how to deal with it. The waiter asked me to wait a moment, saying that I was looking for a leader. They called half an hour later, and a man who claimed to be the manager said. Everything they check here is not expired. Attitude is very bad. At that time, I was also very angry, so I called the 315 rights hotline. Because I have the purchase receipt and pictures of the purchased goods. Soon they dealt with it. They came to apologize and paid for the loss.