1. Please choose one of the following ways to light up the screen. When the smart screen is turned on, you can normally control the smart screen by using the smart screen application/smart life application:
● Use the power button of the remote control to open the smart screen.
● Enter the shortcut function area on the homepage of Smart Screen App, select the remote control, and click the power button to open the smart screen.
● Go to the homepage of Smart Life App on your mobile phone, select the corresponding smart screen card, enter the shortcut function area, select the remote control, and click the power button to open the smart screen.
2. If the above methods can't solve your problem, please enter the Smart Screen App/ Smart Life App and submit your problem in the following ways. Thank you very much for your cooperation:
● smart screen App> my > help and customer service > questions and suggestions.
● smart life App> my > help and feedback > other functions > feedback questions > questions and suggestions.