If the seller agrees to refund, the money will be returned to your Alipay immediately. If negotiation fails, the seller does not agree to a refund, so he can log in to Taobao, write down the reasons for refusal in the bought treasure, upload a screenshot of the express rejection, and request Taobao to intervene.
:
Reasons for rejection of express delivery
1, the recipient forgets or doesn't know who sent the courier, which usually happens at the time of arrival and delivery.
2. The consignee is dissatisfied with the purchased goods and refuses to accept them.
3. The communication between the sender and the recipient is not smooth, resulting in contradictions, and the recipient refuses to sign for it.
4. The logistics speed is too slow, and the online evaluation of the quality of accessories is not good. In the negotiation of refund, the attachment came and the recipient refused.
References:
Baidu encyclopedia-express refused