Indirect e-commerce, online transactions can only be orders, payment and part of after-sales service, and commodity distribution needs to be completed by modern logistics distribution companies or professional service organizations. Therefore, indirect e-commerce depends on external factors such as delivery and transportation system.
The contents of direct e-commerce and indirect e-commerce transactions are different. Direct e-commerce includes software goods (called intangible goods) and various services provided to customers. For example, computer software, research and consulting reports, flights, group travel and entertainment content ordering, payment, foreign exchange, banking-related business, securities and futures-related transactions, global information services, etc. , can be transmitted directly through the network to ensure safe arrival at customers.
The outstanding advantages of direct e-commerce are fast, simple and very cheap, and the operating costs of enterprises are significantly reduced. The restriction is that only goods and services suitable for online communication can be operated.
Indirect e-commerce includes physical goods (also known as tangible goods) and related services provided to customers. Obviously, this is a large number of goods and related services traded in society.
Due to the wide geographical scope and strict time limit, modern logistics distribution companies and professional service organizations are generally entrusted to complete the distribution work. The modern logistics distribution companies and professional service agencies mentioned here are far from the traditional commercial warehousing and freight forwarding agencies and pure service departments in the past, but they are of considerable scale. Modern enterprises with strong transportation capacity adopt automation means, especially make full use of the Internet to carefully manage information.
Extended data
Indirect e-commerce, enterprises set up home pages on the Internet, create virtual stores and online catalogs, and provide supply information. The customer sends an order to the seller through the e-mail system, and after the necessary electronic document information exchange is completed on the Internet, the seller (or the entrusted distribution center) completes the delivery of the product through traditional mail or direct door-to-door delivery.
This method is mainly suitable for physical products, that is, tangible physical goods. Such as consumer goods (books, flowers and gifts, computers and spare parts, household appliances). In this case, the use of the Internet only improves the time and financial efficiency of both parties to the transaction, but in essence, it is not fundamentally different from traditional communication or delivery channels such as telephone, fax or mail.
Baidu encyclopedia-direct selling e-commerce
Baidu encyclopedia-indirect e-commerce