Precious metal sales (non-responsible basic salary 4,000 + high commission + high bonus + benefits = more than 12,000 yuan) is a very good profession, and precious metal telephone sales also require familiarity with telephone sales related skills.

Precious metal telephone sales (telemarketing) skills:

According to statistics, 80% of salesmen in 80% of marketing companies spend 80% of their time on telephone marketing every day, but only 20% It takes a person to become a telephone master.

Flow chart: Make an appointment → Market research → Find customers → Serve old customers → The goal must be clear, the feeling I hope to bring to the customer → The feeling that I have no time to give to the customer → How my phone calls help the customer → What objections does the customer have to my phone call → We need to have solutions and backup plans → I will tell you how to serve, and the customer will buy my order → Recommend.

1. Preparation for making phone calls.

1. Emotional preparation (peak state)

2. Image preparation (smiling in the mirror)

3. Voice preparation: (clear/ Pleasant/standard)

4. Preparation of tools: (three-color pen, black, blue and red; 14-karat notebook/white paper/pencil; fax, note paper, calculator).

Successful sales will start from every detail. Our working style can be seen from the customer details. Repeating simple things is the key to successful sales.

2. Five details and key points of making phone calls:

1. Use your ears to listen to details; use your mouth to speak, communicate and repeat; take notes with your hands to note key points (record incoming calls) time and date content).

2. Focus on making phone calls, make similar calls at the same time, make important calls at an agreed time, and do not exceed 8 minutes in communication calls.

3. Stand up and make a phone call. Standing is a kind of persuasion. Participate with body movements and learn subconsciously.

4. Listen well: pay full attention to the current call (understand feedback, suggestions and complaints).

5. Don’t interrupt the customer, respond to them sincerely, enthusiastically and positively.

3. The three principles of telemarketing: be loud, be excited, and be persistent.

4. The core concept of marketing:

Fall in love with yourself, fall in love with the company, fall in love with the product

1. Every call is a money call. .

2. The phone is the public relations spokesperson of our company.

3. If you want to make a good phone call, you must first have strong self-confidence.

4. When making a good call, you must first praise the customer. Telephone communication is a mirror of yourself.

5. Telephone marketing is a kind of transmission of confidence and emotional transfer, whether it can infect the other party.

6. Telephone marketing is a psychological game. The voice is clear, cordial, insightful, and the frequency is moderate according to the other party.

7. No one will reject me. The so-called rejection is just that he does not understand me well enough, or that the time or attitude of my call could be better.

8. The person listening to the phone is my friend. Because I help him grow and help his business make profits, I called him.

9. The quality of advertising depends on the quality of communication on business phone calls. The value of all phone calls is ten to one compared to the value of phone calls.

10. Introduce the product and shape the product value: use data, characters, time, storytelling, and emotional expression to prove the value of the product.

5. Eight ways to build affinity on the phone:

1. The law of praise.

2. Language and text synchronization.

3. Repeat what the customer said.

4. Use the customer’s catchphrase.

5. Emotional synchronization, belief synchronization: Unity Framework: I agree with your opinion, change all "but" to "at the same time".

6. Intonation and speed synchronization: Use the other party's representation system to communicate according to the visual, auditory, and sensory types.

7. Physiological state synchronization (breathing, expression, posture, movement---mirror reaction)

8. Humor.

6. Reservation phone number:

1. It is good for customers.

2. Clarify the time and place.

3. Who will participate?

4. Don’t talk about details.

7. Use six questions to design our words:

1. Who am I?

2. What do I want to talk to my customers about.

3. What benefits does what I talk about benefit the customer?

4. What can I use to prove that what I am talking about is true and correct.

5. Why do customers pay?

6. Why do customers want to pay now?

8. Idioms in professional terms in marketing:

Idioms: What is your name.

Professional expression: Excuse me, may I know your name.

Idiom: Your problem is really serious

Professional: I am in better shape this time than last time.

Idiom: The problem is that the product is sold out

Professional expression: Due to high demand, we are temporarily out of stock.

Idiom: You don’t have to worry about it breaking again after this repair

Professional expression: You can use it with confidence after this repair.

Idiom: You're wrong, it's not like that!

Professional expression: I'm sorry I didn't make it clear, but I think it works a little differently.

Idiom: Attention, you must do it today!

Professional expression: I would be very grateful if you could finish it today.

Idiom: You didn’t understand, so just listen this time

Professional expression: Maybe I didn’t explain it clearly enough, please allow me to explain it again.

Idiom: I don’t want you to make the same mistake again

Professional expression: I am confident this time that this problem will not happen again.

Precious metal sales job responsibilities:

1. Responsible for the development of comprehensive members, economic members, and agent intermediaries; standard and fluent Mandarin, with strong language expression and communication skills ; Quick response and strong logical thinking;

2. Responsible for signing the agreement with the intermediary agent and collecting customer information;

3. Assisting the intermediary agent to complete account opening and after-sales maintenance; Positive work attitude, strong sense of responsibility, dedication and dedication;

4. Lively and outgoing personality, able to withstand work pressure, have team spirit; have self-confidence, bear hardships and stand hard work, be self-motivated, have strong learning ability, and be able to Adaptable to business trips;

5. Able to achieve sales targets; candidates with banking channel sales or management experience will be preferred.

Qualifications:

1. Priority will be given to those with channel resources and work experience in gold, silver, stocks, futures, etc.; according to the company’s plan, those who have expanded the banking system (such as Industrial and Commercial Bank of China , China Construction Bank, Agricultural Bank of China, Bank of China, Bank of Communications, China Merchants Bank, China Guangfa Bank and other large banks) to maintain the business;

2. Have a strong ambition and the confidence to challenge high income.

3. Love sales work and have a certain understanding of precious metal financial management.

4. Pay attention to efficiency, be able to adapt to a high-intensity, fast-paced work environment, be passionate, and have a strong sense of teamwork;

5. Have a profound industry resource background and certain Customer resources, with keen observation and analysis and judgment capabilities;

6. Understand customer needs, formulate and implement sales plans, conduct business negotiations within the scope of authorization, track customers, and submit sales progress regularly Report;

7. Assist major banks in organizing, planning, and executing marketing activities to complete the sales targets specified by the company; complete other tasks assigned by leaders.

Benefits:

1. Salary income: 4,000 basic salary without responsibility + high commission + high bonus + benefits. The average income of employees in the channel department is more than 12,000 yuan.

2. Working hours: Monday to Friday, 9:00 to 18:00, weekends off. Closed on statutory holidays.

3. A complete promotion system, the company mainly employs internal promotions.

4. Irregular domestic and overseas travel.

5. Rich team activities; key employees and core employees conduct team development regularly; those with outstanding performance can enjoy the opportunity to travel abroad; the group holds two annual meetings of 1,000 people a year to share semi-annual work results ;

6. Enjoy paid annual leave and statutory holidays, meal and communication subsidies, travel subsidies, in-house purchase of company products, holiday gifts or gifts, outstanding employee awards and year-end bonuses, and can handle work for employees Residence permit.