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Methods and skills of honing speech skills in telemarketing
1. For customers with investment experience.

Call and say directly: Hello, Brother Wang, I'm Xiao Li from a company, and I'm here to see you.

For customers with P2P investment experience, we have updated a product, what is the income? I can borrow your 1 minute to report to you. Maybe for you, there is a new discovery. ...

2. For bank customers.

Hello, brother Wang, this is Xiao Li from Company A. For customers with investment needs like you, we have designed a guaranteed product with slightly higher income, mainly safety. Do you think it is possible to borrow a minute to report to you? Maybe it's a good thing for you.

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3, for online collection or wholesale market customers.

Hello, brother Wang, this is Xiao Li from Company A. For your customers who do some business, there is a very suitable capital turnover method, which is mainly to facilitate your capital flow and add extra value during the idle period.

4, in the face of opposition, or shirk that it is unnecessary and unsafe, liar, run away.

We can reply like this: I just want to borrow one minute of your time, which is not only my opportunity, but also your own. You can compare our company when you need it, which is better than no reference when you need it.

We should try to talk to our customers first. Usually after this sentence is finished, customers will find your speech a bit interesting. Well, then you can say it.

..... Since the customer asked us to speak, what are we waiting for?

5. It shows that our company has strength and security.

For example:

1) Factoring company, 2) Repurchase company, 3) Property insurance for each order and 4) Housing mortgage loan. Articles 3 and 4 are really convincing, but what about the evidence? Take out the proof of purchasing property insurance, the mortgage contract of the house and the notarial certificate of the notary office. This persuasiveness is more useful than our 100 sentence.

Four, some reminders of power sales

1, the first call, to understand the real situation and needs of customers,

A. Whether the customer has the habit of financial investment and the investment direction of financial management;

B, the customer's work;

C. customers' fees.

Knowing this, we can basically judge whether to follow up with customers. The first call won't be done. Don't call in the name of your own company, but in the name of the first company in the industry.

Note: At present, 80% of the investment customers in the industry have known about it, so it is easier for us to understand the needs of customers. Therefore, the speech skills of the first call can be slightly worse. Don't make wedding dresses for others. Industry first, reputation abroad, speech skills are not that important.

2. The second phone call introduces your company;

3, the third phone call, to meet customer needs.