"Some are leaders, some are helpers, and more are military training instructors. When necessary, they are friends of all employees, and sometimes they are parents. You can You must be able to withstand long-term load operations and have good energy." A supermarket CEO who was born as a store manager assistant gave this self-positioning to the store manager assistant.
Everyone in today’s retail industry will shout: There is a labor shortage, there is no one. Nowadays, the most painful position in supermarkets is not the assistant store manager and purchasing, but the human resources director. To be more precise, the human resources director and the recruitment director or recruitment specialist below him. Because it is difficult to recruit, regulations were relaxed when recruiting people. The types of employees working in supermarkets today are:
In terms of age, they are polarized: old aunts in their 40s and those who work every day. The imaginative post-90s generation.
In terms of employment purposes, they are divided into purposeful and purposeless employees. The purposeful employee plan has been in the supermarket industry for a long time. One thing that is often said is: If the supermarket does not go bankrupt, it will be in advance. Prepare to work until you retire; the characteristic of aimless employees is to work in this industry temporarily and make more money wherever you go.
There are two types of purposeful employees: one is those who have no career development plan, to be precise, they are for the purpose of earning a salary and paying commercial insurance in certain areas; the other is those who have their own Career development plan, prepare in advance for future development trends in the supermarket industry. Everyone, if I give you such an employee, I would first like to congratulate you!
The part of employees who endure loneliness
After breaking through the sky, the supermarket industry is actually still an elite type. There are also many practical and experience-based jobs. Therefore, when I was still working, I positioned myself: that is, to make a plan to work at the employee level for five years, which is called the "First Five-Year Plan". Unlike the post-90s generation who have just stepped out, When I go in, I want to be a party member and cadre. Especially now that some companies are in labor shortage. When recruiting, they originally recruit employees, but they have to add reserve cadres in the recruitment information. When employees enter, they will load and unload goods and move goods every day. Cargo, distribute goods and do environmental sanitation. If you can't get out for a month, if ten people go in and eight people leave, it's still considered good luck.
If you are also a supermarket employee, no matter what age you entered this industry, if you are enthusiastic, want to develop trends, and are willing to work hard, then you will still have a chance to succeed.
But when you soon enter this industry, the first thing you have to do is not to promote development, but to ensure survival first. For example: Can you adapt to the high resilience and fast pace of the supermarket industry? Do you want to accept the frustration when encountering difficult consumers? Old employees and even some veteran salesmen are arrogant to you and point out. How should you respond when you are given guidance? How should you respond when no one teaches you about daily tasks? What should you do when your immediate supervisor's personality and work methods are not suitable for you? Your supervisor is not the type who likes to shape people. , what should you do if you don’t want to recommend your subordinates for promotion? When these many problems are placed in front of you, will your overall plan for the position still be the same as when you first saw it?
Why use calmness and calmness? Let’s talk about the employee link, because all retail problems are reflected at the grassroots level in rural areas. This is the lowest level of the pyramid. You can know how to bend your body in the face of complex and painful problems, especially the college students born in the 90s who have just left. I have encountered the problems listed above when I was an employee, but it is because of the traction belt of my "Five-Year Plan"! I am not so impatient. In addition to improving my work ability, the store walls have posted For example: pick-up regulations posted outside the pick-up department, warehouse management requirements, and other company procedures on the wall. I also like to record them in a notebook, and then observe these steps when I have the opportunity. For practical operation, ask the employees in the corresponding department for advice while dining in the hotel. When I was working as an employee in the vegetable and fruit department, I sometimes knew that I was on the morning shift, that is, I got off work at 3 o'clock in the afternoon, but in order to understand the inventory process, I would come back at night to help the night shift employees compile and learn the inventory process in secret. Sometimes being an employee really requires a sense of stupidity. If you are inspired by this kind of stupidity, and suddenly an opportunity comes one day, maybe your previous business skills are rich enough, so you are promoted, and you will start a bigger career from now on. The development trend performance stage.
The leadership aspect of leading by example
When you are promoted from an employee to a supervisor and start to take charge of a department, this is when you try to manage resources such as goods, staff, assets, etc., and implement management work Career has just begun. But at this time, you should be clear-headed and position yourself. The supervisor is one of the most basic management positions in the supermarket industry, but this position is not a position for you to be a hands-off shopkeeper. The biggest reason why many people sacrifice themselves in the position of supervisor is: after becoming a supervisor, they feel that they have finally made it through. As long as they maintain good employee relations and find a few confidants, they can call and control what they have to do. . We no longer pay attention to the actual problems, so over time some of the problems are exposed, ranging from changing jobs to leaving.
As a manager, you are the person in charge of this department. All the business services, management methods, human resources department, etc. of this department will test you, and every problem will arise. This is all to help you achieve success in your position. The greater the difficulties you encounter in this position, the clearer your ideas for solving them will become. From a talent perspective, this is a good thing.
As a supervisor, you are an employee. You have to be the first to do everything. The leader takes the lead in shouting out special offers, the leader takes the lead in purchasing and stocking up, and you are the last one to leave when changing seasonal areas at night. In short, you are one of them, and you can use your enthusiasm and behavior to express your feelings. Everyone on your elite team. You use your own behavior to tell everyone on the team what work efficiency is, what our standards are, and how to do it best.
As a supervisor, if you are very proficient in a department and all kinds of statistical data can be recognized by the boss, you can volunteer to apply for management and change to a new department to try. This kind of rotation Job placement is conducive to career development planning, because each department has different characteristics, which can better train you to solve problems and think independently.
When I was still a supervisor, I experienced the transition between the two departments of casual men's clothing and bedding sets in the textile department. Later, I was transferred to the fresh food department and experienced aquatic products and daily necessities. The departments such as catering, cake baking, and vegetables have been replaced, and perhaps several departments have been extinguished in the past, and the time is very short. Because every time you change a part, the problems you encounter are actually different. The problems your ex-boyfriend gives you are all complicated; for example, some have a virtual inventory, and some have a lot of impending goods. , and some are left with a loose team. The problem points are gradually listed from big to small, enough to fill a piece of paper. At this time, I felt like being a doctor, holding a sharp scalpel and removing the root causes of the disease one by one. The joy and gain were truly indescribable.
At this time, the people who can help you include your manager, your purchase, and the entire logistics department. Making good use of these resources will be of great help to your growth. You can check out the leadership and persuasion courses of Zhejiang University.