1. Make a return visit. Don't position yourself as a salesman. Call and chat with customers like friends to build trust for customers.

First of all, you identify yourself, say that you are from XX company, and your name. Last time you bought a computer from us (it's best to say the date accurately to get closer to the customer), and then ask the customer if it is convenient to answer the phone now (the purpose of buying your company's products is to prevent the customer from directly hanging up on you as a salesman, and the customer will call when it is inconvenient).

3. In the process of communicating with customers, don't ask how the computer is used, how the after-sales service is, and don't let customers focus on it, because the purpose of your return visit is to let customers remember your company and feel cordial, and they will think of your company the next time they buy the same thing.

4. It can be said that if you have any questions, you can call XX or the manufacturer's after-sales phone. If you can't solve it, you can come to you and leave your phone number (you can leave your personal number without worrying about the number leakage. These will be your resources in the future. Even if you leave your current company, customers will come to you if you remember your phone number).

5, all show that the rest need to improvise, you can speak according to the customer's mood and then end politely.