If you really think that your former middleman or account manager is not dedicated.
Then you can call the company's customer service phone to ask for it.
I'll ask them to fill out a form or something, and then the futures company will negotiate internally.
This situation is rare, but it is not without it.
Some customers said that they would transfer to me, but I generally don't recommend it to avoid disputes. You can still ask any questions.
If you feel that there is something unclear, or that the cost is too high, you can click to communicate.