If you open an account in official website, it may be that the company's system logo is inconsistent with the public security system. Because both systems in official website are automatically connected and checked, it is necessary to check whether the ID card has expired first. If it hasn't expired, you may need to bring your household registration book to the sales department of the futures company to check it face to face, or find a reliable futures company to open it again. It is very convenient to open an account online now.