1. Browser is not compatible. Change the browser and try to switch to IE, Google and Firefox.
2. Online payment function is not enabled;
3. Wrong password;
4. The limit exceeds the limit;
5. Network communication problems. Please verify whether the deduction is successful.
Note: Online payment may delay status refresh due to network delay and other reasons. Please wait patiently for about 2 hours after the payment is successful. If online payment is still displayed after 2 hours, please first verify whether the corresponding registration fee has been deducted from the bank card used for payment, and then call customer service for consultation after confirming the deduction; If you confirm that it has not been deducted, please pay again. Once verified, in general, except Saturday and Sunday, 1-2 working days can update the payment status of candidates. 1-2 working days later (except Saturday and Sunday), log in to the registration page and check again.
Candidates apply for refund process:
1, log on to the futures examination registration website;
2. Confirm for yourself that there is no need to refer to the subject;
3. Delete the paid examination subjects;
4. Wait for a refund.
Candidates who have paid the fee and successfully applied for the exam can apply for a refund before the end of the exam registration. The registration fee will not be refunded if it exceeds the prescribed refund period. The online payment refund will be returned to the bank card used for the original payment, and the refund will be borne by the candidates themselves.
Free access to learning materials and knowledge maps of futures qualifications: /qh/xxzl/n238.html? fcode=h 1000026