Customer service refers to the Commissioner who undertakes customer service work. That is, through telephone, email and other communication methods, answer and accept customers' questions and suggestions.
Generally speaking, the qualifications of customers are as follows:
1, experience in customer service and telemarketing is preferred, diligent and dedicated, with strong sense of responsibility and clear thinking;
2, standard Mandarin, articulate, understand consumer psychology, strong language skills, good at communication;
3. Clear mind, quick thinking, good sense of sales and service, patient and meticulous work;
4. Good personality, patience and responsibility, good health and long-term stability in work;
5. Teamwork spirit, basic computer skills, and experience in online sales or telemarketing are preferred;
6. Proficient in computer use, typing speed is above 50 words per minute, familiar with office software and network tools.