1. Check the software version: ensure that the software version being used is compatible with Xiaomi's OS. Some software only supports a specific version of the operating system, so check the software description or official website to ensure that the software is compatible with Xiaomi Peng OS.

2. Update the operating system: ensure that Xiaomi's operating system is the latest version. Operating system updates usually include compatibility and performance improvements. Go to Settings, about phone and system updates, to check if there are any updates available.