Summary of background clerk's work 1
As a new member of the company, I am honored to be an administrative clerk. To sum up the work of the previous week, it can be roughly divided into personnel recruitment, administrative work, sales office work and so on.
I. Administrative work
During my work, I became familiar with the company's rules and regulations, presided over a morning meeting of the company, understood the truth that there is specialization in the technical field, and understood how to carry out the company's administrative work is the most efficient. Understand the working system of each department, accept the personnel file management, be familiar with the data storage and agreement printing of the sales department, and be familiar with each employee. During this period, I finished sorting out the company's internal employee address book, and reached an agreement with all departments on April 2 to formulate and improve the employee duty list.
Second, personnel recruitment.
In terms of personnel recruitment, under the guidance of Manager Hu, I listened to my colleagues' opinions, constantly improved my writing, improved my language ability in personnel recruitment, and completed 60% of personnel recruitment in the sales department. In several interviews, I have adapted to the psychology and role of a recruiter, increased my knowledge and opinions in this field, greatly improved and exercised myself, and laid the foundation for my future work and study.
Third, the sales office.
In order to improve the working efficiency of the company's sales staff and be a solid backing for their work, I helped new employees find more than 60 customer resources besides administrative and personnel work.
In the implementation of the work, I have encountered some problems that need to be improved, and I will continue to improve my working ability in the future work:
1, administrative work, thinking is not comprehensive enough, sometimes a little naive, lack of communication with old employees, administrative work is not very smooth, sometimes need the help of manager Hao.
2. In terms of personnel, there are many people who didn't come to the company for an interview after receiving the notice. I think there are objective reasons as well as their own.
3. In the background work of sales, the efficiency of finding customer resources is low, and it is impossible to ensure the timely supply of sales staff resources.
To sum up, in the future work, I will strengthen communication with employees, listen to some useful opinions, handle the relationship between colleagues, improve my writing, expand my administrative knowledge, further understand and be familiar with e-commerce, improve the efficiency of finding customer resources, and make a solid backing for the company's sales department! I will work harder, learn with an open mind, make a good work plan, work with goals, and strive to improve my cultural quality and various work skills, hoping to create a good working environment for the company and bring better benefits to the future work of the sales department.
Summary of back office clerk II's work
In 20 18, with the care and guidance of the leaders of all departments in the company and the support and help of my colleagues, I successfully completed this year's work and completed all the tasks assigned by the leaders. I have improved in all aspects, but there are still some shortcomings. I need to continue to study and accumulate work experience in the future, and use my knowledge to make up for my remaining shortcomings. This year's research and work are summarized as follows:
First, a pragmatic work attitude:
Over the past year, I have been working hard, consciously safeguarding the corporate image of the company, doing my duty and trying to avoid any mistakes in my work.
Office back office is a service job, which is more complicated.
(1) Provide various services every day to ensure the normal work of the business department, the documents department, the shipping department, the finance department and the design department.
(2) The daily work of the back office is trivial, which requires care and caution, and cannot be neglected, let alone sloppy.
(3) Under the guidance of may, the manager of the administrative department, make the memorandum of the day. I put the day's work in the memo and finished it one by one so as not to miss it.
Second, due diligence, do a good job in administrative personnel:
Conscientiously do their own work and daily routine work, assist leaders to maintain a good working order and working environment, and make file management more and more standardized and standardized. At the same time, do a good job in logistics services, so that leaders and colleagues can avoid worries, and under the direct leadership of the department manager, actively do the daily housekeeping work of the department.
1, daily reception work:
When answering the phone, use civilized language, speak kindly and warmly, and receive factory visitors and foreign customers politely. For those who come to consult or ask for help when they encounter related problems, I will try my best to answer them or convey them to relevant leaders in time to solve them.
2, material management:
Make the company's daily office supplies purchasing and picking list, manage the material picking, and register the picking list according to the department's picking list.
3. Document management:
Make all kinds of forms and documents at any time according to the needs of work, at the same time complete the printing, scanning and copying of documents handed over by various departments, and upload and distribute the notices and documents issued by the company in time.
4, personnel file management:
The files of on-the-job employees and former employees are classified and archived, scanned and electronically archived, and the new employee evaluation form is bound into a book according to the annual sorting and saved.
5. Recruitment:
Check the email, read the resume, make an appointment to arrange the interview of the candidate manager and the second interview of the general manager.
6. Travel arrangements for business meetings and exhibitions: make travel plans, book domestic and international air tickets and hotels to ensure the normal travel of business travelers.
7. Financial work:
Review and apply for office supplies and courier fees, pay for air tickets and hotel fees, and ensure the timely payment of monthly settlement fees of relevant cooperative companies.
8. Express delivery:
Do a good job in registering, receiving, sending and submitting domestic and international mails, regularly track the receiving situation of customers on dhl and aramex websites, and report abnormal express mails to foreign business personnel and relevant leaders in time.
9. Assist in the work:
Assist the department manager to organize and arrange the quarterly and annual activities of the company, and do a good job in promoting the corporate culture of the company.
Three. 20 18 knowledge learned:
1. may, manager of the administrative department, instructs: learn standardized document management, standardized document writing, flexible reception skills, and etiquette image in public-private relations.
2. Under the guidance of Lin Luwen, manager of documents department, learn the basic knowledge of foreign trade, international express freight accounting and cost control, network maintenance and computer basic knowledge, and maintenance and repair of photocopiers and printers.
3. Under the guidance of Chang Hong, manager of shipping department, provide English software and learning methods to remind me to strengthen my English study and exercise at all times.
4. jacky, the design manager's guidance: the correct use of photoshop, the simple cover design of the company's archive files.
5. Guidance of business manager echo: Learn how echo handles things in an orderly way at work.
6. Guidance from colleagues in the Finance Department: The expense application form is filled in in a standardized way, and the filing document is bound correctly.
7. Foreign trade salesmen guide ally and lilian: foreign mail in&; Organizing and filing methods to strengthen English reading ability.
8. General Manager Miss Chen's guidance: Make extensive use of the Internet and do everything with your heart.
9. Director _ Guidance: If you think something is right, you should make bold efforts, even if there is no result in the end, at least you have tried.
Four. 20 19 the direction and feelings that need to be worked hard:
For me, the administrative backstage is an affirmation of my ability and a new challenge given by the company. I hope that through these two months of study, I can improve my work level, adapt to the needs of work under the new situation, change my working methods in the process of continuous learning, and strive to do better administrative work in the future.
Thank you for the company's training and learning opportunities, and thank you for your help every time. In the future, I will continue to push myself and motivate myself. I will always be strict with myself and do everything with my heart. I hope I can also make a modest contribution to the company by using what I have learned. I also hope that in the near future, I can be independent in my work and no longer rely on department managers, colleagues and people who help me grow up!
In 20 19, I will devote myself to my future work with a brand-new look. At the same time, I hope to grow and progress with the company!
Work summary of back office clerk 3
In the year of 20 17, with the careful guidance of leaders at all levels and the enthusiastic help of colleagues, I successfully completed all the back office tasks of 20 17, and my work and thoughts have made great progress, and my political consciousness and professional quality have been improved.
The annual work is summarized as follows:
First, improve the sales management of various channels with compliance as the starting point.
My post is channel business sales management post. The daily work of the sales management post is mainly to establish and manage intermediary files, salesman training files, marketing management platform maintenance, relevant data submission, personnel training and compliance management. In addition, it also includes daily communication with relevant departments of banks, intermediary departments of life insurance companies and bancassurance departments, cooperation with superior companies to track the performance of bancassurance and all-round expansion, application for funds for major projects of the company, and assistance to business departments in making proposals and tenders. In order to strengthen the standardized management of intermediary business, I will continue to study compliance documents in my usual work, communicate with leaders and superior companies in time, sum up experience in practice, and ensure that intermediary business is carried out in accordance with laws and regulations.
Second, strengthen information research and enhance the ability of writing expression.
In order to improve my writing ability, I am diligent in writing in my daily work. After work, I read a lot of company documents, studied with an open mind, and applied what I learned to practical work. Over the past year, I have drafted four summary materials and 10 self-inspection report. Research information 1, compliance paper 1.
Three, complete other tasks assigned by the leadership.
While earnestly completing my job, I also actively participated in various activities organized by the company. In this year's workers' congress party and the company's fifth anniversary celebration party, my colleagues and I presided over and participated in the program arrangement of the party, which exercised our organizational ability and language expression ability.
Fourth, persist in ideological and political study.
With the convening of the Party, as a party member in China, I will always keep the momentum of studying hard and learn endlessly. Learn at work, learn in books and learn in practice. Take learning as a good living habit, constantly improve your cognitive ability and cognitive scope, and constantly improve your comprehensive cultural quality and ability to cope with various complicated situations. Only by continuous learning can we keep pace with the times, master the latest technology and the most effective methods, and create new achievements in our posts.
In my work, leaders and colleagues have played a good exemplary role. Many good working methods and professionalism reflected in my work are worth learning. I also found many shortcomings in my practical work: First, my writing ability is poor, and my writing ability needs further study and improvement. Second, there is not enough innovation in work, and I am not good at thinking and finding problems, and I am not good at refining and summarizing my work through words. These shortcomings greatly restrict the embodiment and improvement of my ability in my future work. In my future work, I will study harder, strive to improve my ideological consciousness and work ability, and strive for greater progress.
Work summary of back office clerk 4
The year of 20_ is a year of more intense competition in the insurance market in China, and the civil servants of the whole country share the same world! At the same time, it is also an important year in the history of China's life. _ The Marketing Department earnestly implements the requirements put forward by the Municipal Insurance Committee and the General Manager's Office of the Municipal Company at the beginning of the year. The following is a summary of the annual work of the insurance company's back office.
Focusing on the work indicators issued by the branches, taking business development as the theme of the whole year, clarifying business ideas, grasping business priorities, and actively and effectively carrying out.
20_ year operating results and work summary
By the end of165438+1October 30th, with the joint efforts of all business colleagues and employees, 13 district realized the new single premium income of RMB _ _ _ _. In which RMB _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Supervisors at all levels, including X department managers and X branch managers. Business scale and team manpower are stable.
Looking back on the course of 20 years, it embodies the indomitable and persistent struggle spirit of the people in _ District. Focusing on the work priorities of different stages and aiming at the actual situation of each stage, we actively adjust our thinking to keep up with the pace of the company's development.
Strengthen your confidence ideologically, make a clear direction, fully understand the market situation, seize opportunities and face challenges.
The general manager's office has repeatedly stressed in various meetings that the market competition will become more and more fierce in the future, and peer companies will continue to compete with us from all aspects. In this market environment, only catching up and developing actively is the last word. _ The whole department fully understands the spirit of the superiors and realizes that it must not passively turn around the planned indicators of the municipal company, but should actively explore the market. These are two different development concepts and will achieve completely different development results. We take every opportunity to change people's ideas in the area and change "I want to develop" into "I want to develop". For front-line sales staff, we have repeatedly stressed that it is fundamental to achieve performance and occupy the market. We should see the inexhaustible resources in the life insurance market and realize that making an insurance policy will occupy a market. Only by establishing a new concept of development, constantly occupying market share and competing with peers with service and morale can the marketing team be in an invincible position in the market tide.
Work summary of back office clerk 5
I have been in the company for three months. After three months, I worked hard, made a lot of progress and learned a lot that I didn't have before. I think this is not only a job, but more importantly, it gives me an opportunity to study and exercise. From this stage on, I found that the knowledge I longed for was coming to me and melting in this melting pot. I think this is the experience. Thank you very much for your help.
The back office work is a comprehensive coordination and comprehensive service work, which has the function of coordinating the left and right and connecting the inside and outside. The backstage post is light and the responsibility is heavy. Need to complete daily routine work such as transaction management, document processing, comprehensive situation, filling in reports and drafting documents. , and complete the temporary work assigned by the leadership. It is also necessary to make suggestions for leaders, actively play the role of staff assistants, and assist leaders in all aspects of work. A qualified office worker must have a strong sense of professionalism, a high sense of responsibility, a pragmatic work attitude, a high political quality and professional ability, be familiar with business and office work, have a wide range of knowledge and a reasonable knowledge structure, as well as a rigorous and capable work style and a hard-working professionalism.
In the past three months, I realized how important it is to have heart, concentration, care and patience at the same time in my work. In the course of my work, I deeply feel the urgency of strengthening my study and improving my ability. On the one hand, I learn from books, insist on squeezing out some time every day to enrich myself and absorb all kinds of "nutrition" extensively. On the other hand, I learn from my colleagues around me. I always keep a modest and prudent attitude and learn from their diligent and pragmatic work style and problem-solving methods. The third is to learn from practice and apply what you have learned to practical work.
Generally speaking, the three months in the company went smoothly and made some achievements, but I learned more about my work and found some shortcomings in my work, which are the biggest stumbling block to my progress. I summarized some mistakes and shortcomings in my work as follows:
1. The working mode needs to be further improved, and it is often busy and messy, resulting in low efficiency. I made many mistakes because of too much work and improper work arrangements. Fortunately, with the care of my leader and the help of my colleagues, it did not cause serious consequences. But I am still a weakness in my work arrangement, and things often happen. In order to avoid this situation, I decided to arrange the registration measures in detail, register the work that needs to be done and arrange it reasonably to prevent the backlog of work.
2. Less communication, problems encountered in the work, unable to communicate with the leaders in time, leading to some work lag. Because of my own personality, I seldom communicate with my colleagues and leaders, which leads to mutual understanding mistakes. The most important thing between people is communication, which is also the best way to solve contradictions and get to know each other. I decided to change my shortcomings, talk more, communicate more with leaders and colleagues, and let everyone understand and trust each other, so that my work will be easier.
3. The lack of professional knowledge leads to many thorny problems in the actual operation. I decided to further study and strengthen the summary of the back office work of insurance companies. 4. Lack of industry experience and insufficient ability to judge things.
In the new year, I will seize the opportunity, constantly learn professional knowledge, improve my skills, sum up my experience, and comprehensively improve the comprehensive quality of all aspects. Seriously study the company's policies and regulations, strive to make ideological awareness and work efficiency enter a new level in an all-round way, and make greater contributions to the company's development.
In short, the backstage post is a melting pot and a stage, which can not only exercise yourself, but also show yourself. As long as we constantly strengthen our own political and ideological quality, work style quality, professional quality and psychological quality, conscientiously perform our backstage work duties, adhere to the "five diligence" and constantly explore and innovate, we can do a good job in backstage work.
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