The fund is not redeemable. Please confirm whether the fund to be redeemed is in a closed period, whether there is a special announcement, and whether the fund has special redemption rules (for example, once every two weeks, the fund code is 530014; Redeem once every two months, fund code 530029; Redeem once a month, fund code 530029, etc.
If you can't redeem it despite the above factors, please contact Jingdong Financial Customer Service.