The role of the property management company: to maintain public buildings, some buildings adjacent to public buildings, equipment and facilities, ancillary facilities and venues. There are clear provisions in this property management regulation. If the leakage of external wall belongs to the time limit for a project, the responsibility lies with the construction party and the development unit. If the maintenance period is exceeded, the property can complete minor repairs by itself. If the amount of work is too large and too much money is needed, it is necessary to hold a general meeting of all owners, and more than two-thirds of the owners agree to use the residential maintenance fund for maintenance. The maintenance of external walls of houses belongs to the maintenance of public areas. During the warranty period, the property will contact the developer for quality assurance. After the warranty period, the property company will organize maintenance and apply for public maintenance funds. If it is within the warranty period of the developer, the cost shall be borne by the developer in full, and the specific maintenance shall be undertaken by the property management company; Beyond the warranty period of the developer, it belongs to the public part, and the property management company is responsible for the specific maintenance with the owner's public maintenance fund. If the water leakage belongs to an individual family, the individual shall be responsible for the maintenance; If it is a public water pipe, the property management company is responsible. If it is because of the owner's influence on the quality of water pipes or the damage to water pipes during decoration, the owner shall be responsible for it himself.

There are three main reasons for housing leakage:

1, the house itself has quality problems;

2. Improper use or decoration by the owner;

3, normal use, aging leads to water leakage. According to the different causes of water leakage, the related responsibilities are also different.

legal ground

People's Republic of China (PRC) Civil Code

Article 942 Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the property service area, maintain the basic order of the property service area, and take reasonable measures to protect the personal and property safety of the owners.

Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.