1, insufficient risk warning
Investors' lack of understanding of fund products and adequate risk warning leads to unexpected risks in the process of fund investment.
2. Information is opaque
Inadequate or opaque information disclosure of fund products by fund managers, such as inadequate explanation of fund operation strategy, investment target and fee structure, may lead investors to misunderstand and recognize the products.
3. Misleading sales
Some unscrupulous salespeople will over-publicize the income of fund products, conceal the risk content, and even fabricate improper sales demonstrations to lure investors into buying, which will lead to objections from investors after buying.
4. The cost is too high
Some funds may have high fees, such as high sales commission and high management fees, which increase the investment cost of investors and lead to related objections.
5. The style of investors does not match.
Some fund products may not be suitable for investors' investment preferences, risk tolerance and other needs, which may lead to investors' objections in the process of fund investment.
Measures for handling fund after-sales objections:
1, contact the fund sales staff.
Investors can contact the sales organization or fund manager who bought the fund, explain their objections and ask for answers or refunds.
2. complain to the fund manager
If investors and sales organizations can't solve it, they can submit a written complaint to the fund manager or fund company, make a complaint and ask for treatment.
3. Complain to the regulatory authorities
If the fund company or sales organization can't solve the problem or handle it irrationally, investors can complain to relevant regulatory agencies, such as China Securities Regulatory Commission.
4. Draft a written complaint
Whether complaining to fund managers or regulatory agencies, investors should prepare sufficient materials, including evidence such as fund purchase contracts, transaction vouchers, and relevant fund product information.
Step 5 Seek legal aid
If all complaint handling methods fail to solve the problem, investors can consider applying to the court for rights protection or seeking professional legal aid.