1. When investors inquire about their securities accounts, they can bring their valid identity documents to the offline outlets of any securities company for inquiry. When inquiring, they will give their identity documents to the staff to find all the securities accounts in their names.

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2. Investors can also log in to China Securities Depository and Clearing Co., Ltd. official website, and select "Securities Inquiry Service" in the "Investor Service Zone" to inquire about the account information of One Code Pass.