rules and regulations of pharmacy employees, staff management code
1. General provisions
This code is formulated for the purpose of making the employees of our company better abide by the company management system, so that it can be implemented.
scope of application all employees (including probationary employees) employed by our company must abide by this code.
responsible unit
(1). The administrative center is responsible for drafting the formulation, revision and repeal of this Code.
(2) The general manager is responsible for the approval of the formulation, revision and repeal of this Code.
(3). It is printed by the Human Resources Department, with one copy for each employee of the company.
2. Staff Code
2.1. gfd stipulates
(1). Employees must dress neatly, simply and generously when going to work, and there must be no dirt.
(2). Male employees are not allowed to wear vests and shorts, and no more than two buttons can be unbuttoned; Female employees are not allowed to wear too naked clothes.
(3). If work clothes are required, you must wear them to work.
(4). Don't wear slippers to work, and the shoes should be clean. Men should wear black or brown leather shoes to work.
(5). Male employees are not allowed to have bald heads or long hair, and the length of hair shall be subject to keeping the ears off and not touching the collar. Neither male nor female employees shall dye their hair in colors other than black, and they shall comb their hair neatly when going to work. Male employees are not allowed to grow beards.
(6). All employees are not allowed to have long nails, and they must be kept clean and tidy.
2.2. Basic behavior regulations
(1). The following basic requirements should be maintained when going to work: image: dignified appearance, enthusiasm and generosity. Talk: polite, concise and lively.
Say hello:
※ When we meet in the morning, we should say "good morning" clearly and sincerely.
※ When you open the door for the first time and enter the office, you should say "good morning" in a voice that everyone can hear.
※ When you hear someone say hello, you should return the gift generously to avoid being rude.
※ You should nod, smile and salute when you meet your colleagues in the corridor.
※ Farewell: The pioneer should say "goodbye to everyone" in a clear voice.
(2) At work:
※ Silence should be kept in the office, and the conversation should not affect the work of others.
※ If someone is called, you should respond immediately. If there is something urgent, you should say "Sorry, please wait a moment" first.
※ When greeting people, the voice should be clear and generous, and positions should be commensurate with positions, and no positions should be commensurate with Mr. and Ms., and nicknames should be avoided.
※ Sit upright, and don't prostrate, sit on your back or put your feet on the table.
※ The discussion on work shall be concise.
(3) general conversation manners: avoid glance left and right when talking; Talk with sincerity; Appropriate appellation communicates the intimacy of both parties; Don't yawn or show impatience while talking; You should say "I'm sorry to bother you" when you meet, and say "I'm sorry to bother you" when you leave.
(4) Workplace:
※ Walk briskly to avoid collision with people.
※ When you meet your boss, guests and colleagues, you nod your head gently and give way slightly to show your respect.
※ When walking with your boss and guests, you should stand back a little to show your humility.
※ When you enter other people's offices, you should knock at the door first, and don't say hello when you can't knock. You can enter only after permission.
(5). When colleagues and workmates encounter difficulties, any employee has the responsibility and obligation to help solve the difficulties and provide necessary support.
(6). Before entering the office of the office, the staff who go out on business should first check their gfd and knock on the door appropriately, and can only enter after being allowed by the host. After entering, they should use polite expressions first.
(7). The office staff should answer the phone within three rings; When answering the phone, the tone should be gentle and the voice should be soft and moderate; Don't make a hullabaloo about, affecting others' work, and don't be listless, affecting the company's image; Make a long story short when using the phone, and don't chat by phone; To answer the phone, you should first report to the company: "Hello, Beijing Rongshukang Biotechnology Co., Ltd.", and then inquire or transfer.
(8). Warmly receive guests, use polite language, be punctual and trustworthy, be neither humble nor supercilious, and don't do anything detrimental to the national character, company image or personality.
(9). No spitting or littering; Smoking is strictly prohibited in offices, production workshops, warehouses and other non-smoking areas.
(1). Maintain good public order and have a civilized meal.
(11). After finishing work every day, consciously clean and maintain the post area and equipment, and consciously do a good job in the hygiene of the office.
(12). After using the toilet, wash it with your hands and check whether it is clean.
(13). Take good care of public property, strive to save, and form the habit of turning off the lights, electric fans, air conditioners, faucets, etc. before people leave.
(14). All employees should consciously safeguard and develop the company's image, and must not have any behavior or words that damage the company's image.
(15). All employees should respect and love each other and live in harmony.
(16). Don't harm others, don't be sarcastic, don't pry into others' privacy, don't make personal attacks on others, and don't talk about others outside of work.
(17). It is forbidden to gang up and abuse power.
(18). Fighting is forbidden.
(19). It is forbidden to gather people to gamble.
(2). Accommodators should abide by the convention on collective dormitories.
2.3. Work discipline regulations
2.3.1. Basic behavior regulations
(1). Work permit (badge) must be correctly worn on the left chest when going to work.
(2) When going out, you must go through the formalities according to the relevant regulations (no business or private affairs).
(3). Punch in and out of work. You must not ask someone or others to punch in, forge attendance cards, or falsely punch overtime cards. Punch in an orderly manner.
(4). You must go through the prescribed procedures when you take the company's articles out, and pay compensation according to the price in case of loss or damage.
(5) It is forbidden to lead non-office personnel outside the company to stay in the company or dormitory (due to business needs, it must be approved by the company), and children are not allowed to be brought into the workshop or office.
(6). The above regulations should be strictly required by the doorman or the front desk, and all employees of the company should actively cooperate.
2.3.2. Work discipline regulations
(1). You are not allowed to eat, chat, make noise, chase and play, doze off, eat snacks or read novels at work.
(2). Don't handle personal affairs unrelated to work.
(3). Don't read books unrelated to work.
(4). You are not allowed to play music or listen to the "Walkman" in the workplace without permission.
(5) Do not drink alcohol during working hours (except for official entertainment, but do not drink alcohol at noon).
(6). Private visitors are forbidden during working hours; Work visitors should be in the living room or designated place.
(7). Don't disturb others when you leave your job.
(8). You must be loyal to your duties and obey the command arrangement. If there is any dispute about the work arrangement of your superiors, you must take obedience as the premise, but you can make comments later.
(9). On the way to the meeting, respect the host or spokesperson, do not interrupt or grab words at will, raise your hand in advance or pass it by note.
(1). Consciously maintain the hygiene of the working environment and put all kinds of articles in order.
(11). Non-designated operators shall not operate all kinds of equipment (including office equipment, and shall not use the company's computer to do things unrelated to work) and instruments; The designated operator shall operate in accordance with the operating procedures and pay special attention to safety.
(12). The subordinates should respect the superiors, and the superiors should care about them. All kinds of work reports should be submitted step by step according to the management level, and they should not be overstepped (except for special and emergency situations, which must be reported to the immediate supervisor afterwards). Before personal opinions are not adopted, the company regulations or instructions of the superiors should be strictly implemented, and the organization operation should not be hindered by personal opinions.
(13). The post is subject to the arrangement of the boss. When performing production and work tasks, you should not be afraid of difficulties and avoid or shirk each other. In case of temporary emergency tasks, although it is not during working hours, you should be present immediately after being notified.
(14). Close the doors and windows, water and electricity before coming off work, and tidy up the working environment.
(15). Keep company secrets strictly. Without the permission of the general manager and going through the registration formalities, the company files and documents shall not be borrowed by people outside the company; Shall not disclose the company's plans, agendas and decisions.
(16). Do not use public property to make or instigate others to make private articles.
(17). Don't take advantage of their authority to engage in corruption, bribery, bribery and other things that harm the interests of the company; Do not cheat in the name of the company; Shall not engage in matters unrelated to the group company in the official relationship of the company; Do not use the company's customer resources or business information or the company's name to sell non-company products or engage in other businesses (employees of the company are not allowed to accept banquets and entertainment from customers).
(18). Without the written consent of the company, you shall not take part-time jobs or engage in other sideline businesses, and you shall not engage in the same or similar undertakings for yourself or others.
(19). The work attitude should be correct and responsible, with thorough planning in advance, conscientious efforts in the matter, and continuous improvement afterwards, and no duplicity or perfunctory prevarication.
(2). Take good care of all public facilities and equipment of the enterprise, and do not damage them.
2.3.3. Confidentiality system
(1). Employees or their close relatives are not allowed to run or invest in businesses related to the company, and they are not allowed to hold any positions outside the company.
(2) Keep company secrets strictly, and the company's unimplemented business strategy, business direction, business planning, business projects and business decisions shall not be disclosed.
(3) The company's financial statements, budget reports, statistical reports, personnel files, wage and labor income data, internal contracts, agreements, letters of intent, feasibility reports and important meeting minutes shall not be disclosed.
(4) The company's archives or materials shall not be taken away from the company without the special authorization of the general manager or the chief executive.
(5). After leaving the company, employees of the company shall not use the company's technical secrets (including the company's operation and unique patents) to serve others or themselves.
3. Work rules
3.1. It is the duty and obligation of every employee of the company to strive to complete their jobs with high quality.
(1). according to the needs of their own jobs, actively explore better ways and strive to achieve them.
(2) actively coordinate with relevant personnel to ensure the completeness and accuracy of the work.
(3). The development of the company is the work goal of every employee, and every employee should actively offer suggestions and suggestions for improving the company.
3.2. The planned work should be completed as planned. If you encounter special difficulties, you should report to your boss in time and explain the reasons and the possible deadline for completion.
3.3. Complete the assigned work with all your heart, and explain in detail in case of difficulties.
3.4. Principles of accepting orders
3.4.1. When accepting orders
(1). When accepting orders, you usually need to prepare notes and write down the main points: Why-the meaning of work. What to do-the goal and purpose of the work. How to do it-procedures and methods of work. When to do it-when to start and when to end. Where-the workplace. Who-the coordinator and cooperator. How much is the cost-cost plan.
(2) After listening carefully, ask questions.
(3). After accepting the order, repeat it.
3.4.2. Presentation of opinions
(1). State opinions from your own standpoint.
(2). Speak frankly with a modest attitude.
(3). Briefly state opinions according to the facts.
(4). Ask for instructions from your boss.
3.4.3. After accepting the order,
(1). Consider in a concrete direction without considering the reasons for impossibility.
(2). What does the boss want? Grasp the key points and core as soon as possible.
(3) judge the content correctly.
(4). Promote the implementation quickly.
(5) Confirm the results of implementation without omission.
3.5. Principles of reporting to the company
3.5.1. Report should be made in the following situations
(1). The work of the order has come to an end.
(2). something special happened.
(3). It is known that the work is longer than the scheduled time.
(4) when the result is expected.
(5). When violating the regulations.
(6). When returning from meetings, training and business trips.
(7). When the working cycle is long.
3.5.2. Preparation of report
(1). To whom and what.
(2). Order of reports (A-G).
(3) decide whether to report in writing or orally.
(4) Prepare figures, objects, charts, etc.
(5). Investigation examples.
(6). Contact the relevant personnel in advance.
(7). Select the time and place of the report.
3.5.3. Reporting method
(1). The report shall be conducted concisely in the order of conclusion, reason and process.
(2). The facts should be correct and the key points should be emphasized.
(3). Consider the understanding of the other party.
(4). Don't waste time.
3.5.4. Method of writing report
(1). Mark the topic.
(2). First, write the outline and conclusion of the event.
(3). Write item by item, and be simple and clear.
(4). Pay attention to the consistency of the argument and echo it before and after.
employee reward and punishment measures
1. General principles
1.1. Purpose
(1). Encourage the enthusiasm and creativity of employees with fair reward and punishment standards, maintain normal work order, improve labor productivity and work efficiency, and make the behaviors of employees of the company follow.
(2) Establish a reasonable and clear reward and punishment system to strengthen the group discipline and promote the smooth management of the company.
1.2. Scope of application All rewards and punishments for employees of the Company shall be managed in accordance with the system regulated in these Measures.
1.3. Responsible unit
(1). The Human Resources Department is responsible for drafting the formulation, revision and repeal of these Measures.
(2) the general manager is responsible for the approval of the formulation, revision and abolition of these measures.
1.4. Provisions of the Human Resources Department on Rewards for the Management Unit of the Measures
2.1. Classification of Awards
There are five types of rewards for employees of the Company: (1) Awards. (2) Record merit. (3). Make great contributions. (4). Bonus. (5). Promotion level.
2.2. Award criteria
2.2.1. Awards
Those who have one of the following achievements may be awarded:
(1). Those who have never been late or absent from work throughout the year.
(2). Put forward reasonable suggestions, which are adopted effectively.
(3) people who are always loyal to their duties, active and responsible, and honest.
(4) those who have other merits.
2.2.2. Record merit
Those who have one of the following achievements may be recorded merit:
(1) For the marketing methods or management systems, it is suggested to improve them, and those who have been adopted and implemented effectively.
(2) saving materials or using waste materials is effective.
(3). In case of catastrophe, those who are brave enough to take responsibility and make appropriate decisions.
(4) those who have made other great achievements.
(5) People who are often praised by customers and thanked in writing.
(6). Those who have recorded awards for more than two times.
2.2.3. Make great achievements
Those who have one of the following achievements can make great achievements:
(1) Those who have made inventions or improved marketing tactics or technologies effectively.
(2). In case of accidents or catastrophes, don't avoid danger.