10 Topics to Get Closer to Customers. Communication is the beginning of cooperation. Communicating with customers in sales is a very testing link for sales staff. It requires not only sales The personnel have the ability to adapt to changes and maintain a relaxed atmosphere when communicating. The following are 10 topics to get closer to customers.

10 Topics to Get Closer with Customers 1 The first topic is climate

Topics about climate and four seasons, such as whether the weather is getting hotter/cooler, etc. It's a very simple and convenient way to gradually lead to more natural and innocuous topics as the conversation about the weather begins.

The second topic, hobbies

Regarding the topic of interests and hobbies, if the other party is a male, you can talk about sports such as ball games. If the other party is a female, you can talk about the following Beauty, slimming or health and other topics. But since most people don't know each other's interests when they first meet, this topic is more difficult to use in practice.

The third topic, news

For topics about news and current affairs, it is best to choose more positive topics, such as the recent "Wolf Warrior 2" movie with a box office of several billion News etc.

The fourth topic, travel

Regarding the topic of travel, you can tell the other party about your recent travels to a certain place, or ask the other party whether he has been to a certain place. You can also recommend a certain place to the other person, or ask the other person what they think of a certain place. This can lead to discussions about each other's hometowns, etc., making the topic wider.

The fifth topic, family

Regarding topics such as your own children and parents, especially when the other person is older, if you ask him about questions about his children, most of the other people will be happy to do so. answer. Of course, maybe you are not married and have no children. In this case, it depends on the situation whether to bring up this topic. You can also talk about your parents' situation and interesting things that happened at home when you were a child.

The sixth topic, health

You can talk to the other person about your health regimen and the weight loss exercise you have recently started to do. This can lead to a discussion about each other’s daily life. It is said to be a relatively easy topic to apply.

Topic 7, Work

Even if each other’s work has little to do with each other, you can still introduce your work to the other party. However, if the other party has never met you, it would seem a bit inappropriate to start talking about your company and products all at once.

Topic 8, Clothing

If it is the season change, you can say "I have started wearing coats recently" or "I no longer need to wear coats", etc. You can also praise The other person’s clothing and accessories.

Topic 9, Food

You can talk about the meal you just had, or the current vegetables, or something special you have eaten recently, or a certain gourmet, etc. , is a very easy topic to talk about.

The tenth topic, buying a house

This topic is very easy to cause *** nowadays. If the other party is a young customer, you can ask, have you bought a house? Where did you buy it, how much did it cost, etc. You can also complain to the other party that you haven't bought it yet/or where you plan to buy it, etc.

10 Topics to Get Closer with Customers 2 1. Investment and Financial Management

When it comes to financial management, insurance is not far away. If you have worked hard in this area before, this will be your absolute advantage.

How to proceed and share financial management experience with each other → How to control risks (financial and personal) → Views on management by experts → Find opportunities to enter the topic.

Example of speaking skills: The stock market is relatively sluggish during this period, and I am very hesitant... What investment methods do you use to manage your finances?

2. Living environment

If the first meeting is held at the client's home, this is a topic that can be easily entered into naturally.

Method of conduct, compliments (quiet, safe, close to school, added value...) → Rent or buy? Is there a loan? Talk about shopping experience→How will risks and loans be transferred? →Find opportunities to enter the topic.