Since March this year, Shanghai has started to implement the "Ankangtong" aid service project for families who have lost their families. All families who have Shanghai household registration and hold the "Special Support Certificate for Family Planning Families" can enjoy the "Ankangtong" assistance service project in this city.

According to the Shanghai Municipal Health and Family Planning Commission, "Ankangtong" professional service institutions provide the following free basic services according to the actual needs of families who have lost their single child:

First, information consultation, including life service information, policy information, legal consultation and psychological consultation;

Second, health management, including 24-hour telephone doctor consultation, medical guidance, outpatient appointment, drug delivery, etc.

The third is to call domestic service on behalf of others, including express delivery, domestic service and purchasing.

the fourth is emergency rescue service, which provides emergency rescue guidance through "push-to-talk" calling equipment;

Fifth, weekly active care, including weekly telephone care, home care for the elderly, etc.

Sixth, reminders, including morning exercise reminders and medical treatment reminders. Free push-to-talk calling equipment or old people's mobile phones are provided by professional service organizations of Ankangtong.

In addition, Ankangtong Foundation for the Elderly will give each family with Ankangtong assistance service system 2 copies of accidental fracture insurance. If the user unfortunately encounters an accidental fracture, he can get a maximum insurance compensation of 5, yuan each.

the whole handling procedure is based on the principle of voluntariness, and the installation registration form is submitted by the widowed object to the township (town) or street family planning department where he or her spouse is registered.

Secondly, the township (town) or street family planning department should summarize the installation registration every quarter and submit the registration form to the District Health and Family Planning Commission.

the district health and family planning commission shall summarize the installation registration of the whole district every quarter, and send a copy of the list to the "Ankangtong" professional service organization.

within 7 working days from the date of receiving the list copied by the district health and family planning commission, the institution will get in touch with the bereaved object and confirm the specific installation time and address.

install the "push-to-talk" calling device or the mobile phone of the elderly at the appointed time, sign a service agreement with the bereaved object, and finally feed back the specific installation information to the district health and family planning commission and the township (town) or street family planning department within 5 working days after completing the door-to-door installation.