Why can't I find the record of monthly deduction and how much balance is left on the Internet?

1. If you mean that you can't query bills, the reasons why you can't query historical bills include:

1 Login with "Random SMS" does not provide bill inquiry, please login with service password;

2 Bill inquiry is not provided during the billing period (monthly1-5);

3 Only the bills for the last 5 months (excluding the current month) can be provided;

If the above reasons are still unresolved, please contact the manual processing.

2. When the phone bill cannot be queried, you can first rule out whether it is the following situation:

1 every month, 1-2 is the charging period of telephone charges, so it is recommended that you inquire after the charging period;

2 incorrect query operation, such as incorrect query instruction and path, which makes it impossible to query.

If the above situation is not found, it is suggested that you can contact the local manual customer service for feedback.