Annual summary of employees' work 1 20xx, for me, is a hard year, a year of harvest, a year of life change and a year of contentment. When there is pressure, there is difficulty, when there is low tide, there is pain, and when there is struggle, there is happiness. This year's work has been tangled and there have been gains. This year's life has been brilliant and there have been gains. Summarizing and reflecting on my 20xx years is more about growth, harvest, happiness, gratitude and calmness.
Grow up in torment
Only five of the twelve months in 20xx reached the monthly actuarial target value of the head office, so I struggled for one year in the weekly unit operation debriefing. Among the four indicators, two indicators are difficult to charge, three indicators are progressing slowly, and one indicator continues to fail to meet the standard. Zhou Zhou faces the early warning of the head office's debriefing, and many recruits in the province have low skills. Many third-level institutions have many business problems because of unstable personnel adjustment. Every day, they struggle with business quality, self-insurance, unconventional surrender of bank insurance, and inability to contact a large number of customers. In the third quarter, the provincial acquisition team did not rest for almost a day, reported their work every week and worked overtime. In the face of customer surrender, bill failure, Qiqihar collection failure, Jiamusi collection fluctuation, Hegang bancassurance surrender storm, Suihua individual bank indicators, Jixi group surrender complaints, many times I really feel like crying and want to give up. This kind of suffering is real. However, all difficulties are blessings in makeup. Let us understand that all problems have their own good intentions. Difficulties allow us to show our excellent quality, develop our potential and verify our strength. I didn't really realize until I came here that poor indicators don't mean less effort, and reaching indicators doesn't mean less difficulties. Today's achievements can be said to be the result of all partners' painstaking efforts, sweat and extraordinary efforts. All the difficulties and problems have been solved with perseverance and persistent struggle. We have defended the honor of the company with our loyalty and love and realized our commitment to the company and leaders.
Harvest with confidence
Self-confidence is a heart of believing and accepting, a heart of firmness and trust. Self-confidence is the only way to get it. Faith is the invisible truth, and faith is the evidence of expectation. Believe in yourself, the team, the goal, that we can overcome all difficulties, that we can achieve it, that anyone can achieve anything as long as they believe. We rely on this confidence to make the update team unite as one, unite as one, forge ahead hand in hand and create miracles. The unity of thinking of the team, the confidence of the team is too important. "* * * Trust is not established, and mutual trust is not born." Only by establishing * * * common beliefs and * * common goals can a team generate mutual trust and confidence. A person's confidence in the team, the goal and the achievement is related to everyone's ability, how much everyone pays, the release of everyone's potential and the size of everyone's harvest. Confidence is to receive success in our hearts, and confidence is the most important force to achieve success. Obedient blessing
Shun is not opposition, shun is harmony and shun is unity. In the process of achieving the goal of the team, harmony and unity will keep pace, and doubt is the biggest cost. For a new team with more experience and less skills, it is believed that obedience is the key to growth, and cultivating first-class execution is an important factor to ensure work performance according to standardized procedures and standards.
Teach the team to understand the workplace order. "Knowing order is the shortest way." The Commissioner obeys the guidance of the supervisor, who obeys the supervision of the back office, and the back office obeys the command of the team leader, who obeys the leadership of the branch, so as to achieve hierarchical management and consistent goals; Grading responsibility, target decomposition; Hierarchical supervision, target tracking; Level implementation, the goal is achieved. Team members should follow the same goal, pace, up and down, and inside and outside in order to reduce internal friction and improve efficiency. Unity and harmony, obey unity, let our team have a unified goal, Qi Xin work together, advance efficiently, * * * win * * happiness.
Be grateful
There is nothing to be thankful for in the world.
Thanks to the leaders of the company, the support and help of all business lines, and the cooperation and help of all departments. The four actuarial projects obtained by the branch are the result of great attention paid by the leaders of the general manager's office of the branch, the crystallization of the management thought of the leading group with Yang Zong as the core, the embodiment of the attention paid by leading colleagues in all lines to quality control, and the portrayal of the unity of ideas and goals of the branch. Thank you very much for the attention and support of the company leaders, which gives us a strong backing to realize the guarantee, and thank all departments and institutions for their understanding, support and help.
Thanks to everyone in my team! Our employees are really respectable and lovely. They are ordinary little people, but they are also the cutest people in the company. Our Commissioner can use 26 methods. For a customer who can't be contacted, finding a customer is like looking for a needle in a haystack. For a customer who wants to surrender, he can visit 32 times and finally impress the customer to pay; Customers who refused to open the door many times were moved by the Commissioner who stood in the snow for two hours; For a list of several thousand yuan, because the client runs a hairdressing shop, our specialist will be her client, dyeing her hair yellow this time and black next time, creating every opportunity to get close to the client and persuading the client to finally impress the client to withdraw the policy; Our Commissioner traveled more than 200 kilometers back and forth to the countryside for a failed customer and spent the night at the roadside grocery store. In order to work overtime at the end of the year, we rushed to the list at 7: 00 a.m. to 4: 00 a.m., and didn't sleep a wink for the tracking inventory of an incentive plan; Too many touching stories, too many unforgettable experiences, it is everyone's hard work that has brought gratifying gains, and it is the persistent spirit of the province's partners who have not abandoned and not given up that has made today's growth achievements.
striving for excellence
People are firm because of their goals, and people gain because of their pursuit. I didn't think deeply about the pursuit of success before. What is the pursuit of Excellence? 20xx years taught me the difference between success and Excellence. Those who pursue success, the so-called success comes from comparing with others; The success of those who pursue success is measured by external indicators; Pay attention to external achievements; People who pursue success often do whatever it takes to succeed, at all costs, even without an insurmountable principle and bottom line. People who pursue Excellence do not compare with others, but compare with themselves and surpass themselves; People who pursue Excellence pay more attention to inner quality and pursuit. He has a peaceful and confident attitude. He knows what he is doing is right, and he doesn't care about other people's judgments and standards. He cares about the guidance from his inner conscience and goals. People who pursue Excellence are often people who adhere to principles, consistency, consistency and consistency inside and outside. Many times, even if you suffer, you will not compromise. Excellence is: forget the back, work hard and go straight to the benchmark. People who pursue Excellence are willing to exert their potential and are willing to keep pursuing progress. I know that I am a person who pursues Excellence, and I am also trying to build a team that pursues Excellence. I firmly believe that the brand-new team will become the pride of black powder and an iron army that can fight hard.
Put it down and you'll get it.
Life is "what you can't get, what you can't get". Let go of your selfishness, your pride, your gains and losses, your fame and fortune, and let us get more.
Selfish desires give birth to sin when they are pregnant, and selfless people are fearless. If there are many selfish distractions in the team, it is difficult to stick to a common goal. Putting aside selfishness and building a team with the same values and goals is the magic weapon to achieve goals and achieve results.
Pride is the greatest evil of mankind. Pride precedes corruption and madness precedes depravity. The more you know, the more you will find that you don't understand. Modesty can make you have an open mind and learn from others at any time. Modesty is not polite to yourself, modesty is forgetting yourself, modesty is not belittling yourself, but forgetting yourself. Forget what you have achieved and let go of the honor you have won. Only in this way can we meet new challenges, new goals and new glories with an empty cup mentality. Lincoln once said: after a person succeeds, if he is not proud, he succeeds twice, once defeating his opponent and once defeating himself. Our recruitment team has always been very * * encouraging self-motivation, pursuing Excellence, and being neither arrogant nor impetuous.
"Bees steal pollen and flowers multiply", and all gains and losses are appropriate. Let go of gains and losses, and temper your fighting spirit and spirit in the face of difficulties and pressure. What I often lose is visible, but what I get is intangible and more important wealth. The gains and losses again and again also let me know that everything in the world is not worth happiness or trouble.
Let go of fame and fortune and value inner peace and harmony. Not arguing doesn't mean you don't want to, and you don't have to argue if you want to. Look down on foreign things and believe that the right path in the world is vicissitudes. The working creed of our team is: Who are you? Work is your best introduction. I firmly believe in "talent without talent". If you didn't get it, you didn't do it yourself. Everyone should be a down-to-earth, talented and practical employee.
20xx years are fleeting, and 20xx years are coming soon. Thanks to the leaders, the company, my team and everyone in my life. In my 20xx years of work, I have learned a lot and gained a lot. 20xx years, the joy of work, the joy of life, the joy of harvest and the taste of life have made me understand what happiness is. That is four words: content.
In 20xx, we will challenge our new goal: to achieve the breakthrough of four nines. This is a very difficult challenge for us. In the past three years, the index data shows that it does not exceed two percentage points every year, and the index we proposed in 20xx is 3 or 5 percentage points higher than that in 20xx. The success rate of renewal is between 0. 1%. We know that this goal is a great pressure and challenge for us, but I firmly believe that Heilongjiang Renewal Team is a team willing to challenge new goals, brave in taking responsibility and brave in pursuing Excellence. We look forward to making the seemingly impossible possible with our own actions. We look forward to the realization of the goal, the growth of the team, the creation of culture, the casting of spirit, and the transformation of individuals and companies. I believe that life only gives us everything we want, desire is a gift, and we will get it if we want it! Anyone with faith can do anything! You can do anything!
Summary of annual work of employees Chapter II The busy year is coming to an end. Looking back on 20xx years, I feel deeply, with gains and losses. 20xx is really an unforgettable year, thanks to the strong training of leaders and the support and help of colleagues. Strive to open up the market, pay close attention to production management internally, ensure quality, be market-oriented, face the challenge of this year's global financial crisis, seize the opportunity, and all sales staff Qi Xin worked together to complete this year's sales task. The following eight items are a summary of this year's work.
1. As a salesperson, you must know a lot about the company and its products, so that when introducing you and your products to customers, you can have full confidence to convince customers to accept you and your products.
2. Be diligent in your work. This kind of diligence is not for leaders to see, but for self-confidence to grow faster. First-class sales are performance mixing, second-rate sales are performance mixing, and third-rate sales are performance mixing. If I position myself as a first-class salesman now, I will definitely regard my work as my career and do it seriously, diligently and actively. In fact, long-term sales pressure is quite great. In addition to summing up the work, we should keep in touch with relevant knowledge and technology. Of course, the most important thing is how to make achievements and maximize profits. This is all done through hard work. There is a saying that there is nothing that cannot be sold. Only those who can't sell are really selling, that is, being a man.
3. Good working attitude. Some people may think that some salespeople have to face some difficult customers every day or because of tension, which will inevitably lead to bad temper, but I think this is also a problem of work attitude, because many customers are often difficult to deal with. It depends on how to calm down and face it correctly. After all, we are in the service industry, and a good attitude is also a key point for customers to inspect us, so please pay attention to your words and deeds whenever possible. When you pick up the phone, you should be full of passion and smile. I believe that the customer on the other end of the phone can fully feel your sincerity and be moved by you.
Please create as much profit as possible for the company. If you can't, resign. This is a state of mind. First, the more you create for the company, the more you get. Second, don't always think that you have been used by the company, or how much you have created for the boss to get a little, because being used shows that you are still valuable. The saddest thing is that you have no use value, and no profit means unemployment.
When you communicate with customers, you must remember that you are not asking them to buy your products, but helping them solve their problems. This is a win-win situation. The supervisor said that this is very important and directly affects the mentality. The correct mentality is the key to success.
6. A salesman must have confidence. If a salesman has no self-confidence and even the ability to talk and make phone calls, it goes without saying that he will make achievements when he goes out to visit. Self-confidence dominates the heart of sales, and some self-confidence enables you to cope with customers' difficulties and dilemmas according to circumstances. I think as a salesman, he should come to work happily when he is hit.
7. Persevere patiently and believe that it is only a matter of time to pay. I used to be depressed because I didn't make any achievements, but when the supervisor told me that he didn't make the first order until his third month in the company, I was full of confidence in myself. Of course, patience is not the same as muddling along and waiting for orders, but we should always be self-motivated and keep working hard.
8. As a sales summary, it is very important, not only to summarize your own work content, work efficiency, work style, communication methods, error occurrence, work plan, business trip plan, project operation, etc. , but also to sum up their own speaking skills, body movements, and even personal behavior, so as to find the shortcomings and know what room they can improve.
To maintain long-term enthusiasm and enthusiasm for work, it is even more necessary to have the spirit of "self-motivation without waiting for a whip". Therefore, over the past xx years, I have been insisting on doing what I can do well, accumulating and making steady progress towards my goal step by step.
Annual work summary, an employee, engaged in administrative work for more than 3 years, let me deeply understand the importance of paperwork and love it more. This is a job that requires more responsibility and care.
I use five strokes of Chinese to input more than 100 words per minute; At present, I am studying for a junior college degree in administrative management; Good at social activities and have more experience in organizing various literary and artistic activities; Able to skillfully use various functions of Microsoft Office (such as Word, eXXXcel, etc.). ) carry out efficient office daily work.
I am serious and responsible, meticulous, and have a strong sense of responsibility and dedication.
Annual summary of employees' work 4 time flies, and I have graduated for a year in a blink of an eye. I have successfully completed the transformation from a student to an enterprise employee, and my thinking, study and business skills have been greatly improved. While making progress, my heart is full of deep feelings. It is the cordial care of leaders and the selfless help of colleagues that inspired my growth. This kind of encouragement in the critical period of life transition will benefit me for life.
The first time I stepped into the door of an enterprise, I was at a loss. I wonder what kind of life this strange thing can bring me. The teacher's eyes encouraged me, and the leader's words comforted me. I don't think I'm a lonely child who just arrived here. I'm as warm as family. The work in the office is trivial and complicated, and many things need to be learned and mastered. I am an English major, which has nothing to do with office business. How can I do it well? Do what you do and love what you do. That's what the leader taught me. That's what the masters say. As long as time is deep, the iron pestle is ground into a needle. I work hard and actively. If I don't understand, I'll ask. If you don't learn, practice. As a soldier, we are meeting this new challenge.
Text work is the highlight of office work. Over the past year, there have been countless summaries, reports and advanced deeds of the General Factory. I regard the pressure of work as the trust of leaders and the experience that work gives me. I take every material seriously and revise it repeatedly according to the requirements of the leader until the leader is satisfied. In order to publicize the advanced deeds of the General Factory and establish the corporate image, I take reporting corporate information as my unshirkable responsibility, reporting 35 pieces of information a year, which has played a role in external publicity and reporting. After a year's training, I feel that my writing level has been greatly improved and I am more comfortable working.
In addition, I also do a good job in personnel and labor management, and am responsible for handling personnel, labor management, medical insurance, pooling funds and retirees management services in the General Factory. This is a brand-new field for me, and things involving the interests of employees can't go wrong. To this end, in my spare time, I find relevant books to study, consult experienced people, closely combine theory with practice, and conscientiously do a good job in all kinds of labor and medical reimbursement, wage accounting, heating expenses, medicine expenses reimbursement and so on. , compiled personnel and labor reports in a timely manner, made detailed work in various aspects such as wage statistics, data management and analysis, and successfully completed every reimbursement, statistics and personnel and labor management business. I won the unanimous praise of the staff with my diligent attitude and rigorous and meticulous style, and everyone called me a trustworthy good housekeeper.
I take an active part in trade union work, including preparing basic materials for the establishment of trade unions and offering condolences to employees in difficulty. Actively participate in various activities organized by the trade unions of the head office and district companies, such as yangko competition, bowling competition, July 1st singing competition, etc., which are welcomed and praised by the employees. I also actively cooperated with the Party branch to do all the work, and played my role in preventing bird flu and making factory affairs public.
While doing my job well, I also give full play to the advantages of young people and enthusiastically help other colleagues solve difficulties in their work, such as answering computer network problems and printing documents. At the end of last year, in the work of distributing condolences to retired workers, I was responsible for printing the list of more than 500 retired workers and calling them one by one, which was well received by everyone, which made me feel more and more happy to help others.
In retrospect, I think I can describe my feelings in a few words. The first is harvest. Yes, I just did what I should do, but I gained too much. At the same time of my limited efforts, I have gained achievements, gained growth, gained everyone's trust, and gained deep corporate warmth around me. This is what the enterprise gave me, and it is also the source of encouraging my rapid growth.
On the basis of the harvest, I am also constantly feeling. I feel more and more that my progress needs ideological motivation as a guarantee. I feel the role of party member around me, their progress and the glory of workers, and the role of the party organization as a fighting fortress is our magic weapon to overcome all difficulties. While assisting the Party branch, I solemnly submitted my application for joining the Party. I quietly learn from party member around me, and strictly demand that I join the Party ideologically first, never forget my status as a party activist at work, and hand in my ideological report and study my thoughts on time. Under the leadership of the Party branch of the General Factory and under the vanguard and exemplary role of Comrade party member, my ideological consciousness has been improved step by step. I am eager to join the ranks of this advanced figure one day and add luster to the party organization with the glorious title of xx.
I think as an office worker, I should actively play the role of a good leader's staff assistant, fully understand the difficulties of the leader, and try my best to solve problems for the leader so that the leader can concentrate on the major events of the enterprise. For example, in the work of reimbursing employees for heating costs, I am calm in the face of the heating companies that follow. I can stop it and share the worries for the leaders.
In addition, as an employee in the coal industry, I feel the urgency of learning. There is no end to learning. In the era of knowledge explosion, the existing knowledge level is far from enough. Talent is the first resource of an enterprise. With the continuous development of enterprises, only by continuous learning and accumulation can we meet the needs of enterprise development. To this end, I participated in the postgraduate study in my spare time, constantly enriching myself and improving myself in my study, and I am always ready to contribute my talents when the enterprise needs it.
What impressed me the most this year is the working atmosphere of the general factory. Leaders are approachable and as amiable as their elders; My colleagues are very kind and simple, and they care about me in every possible way. Teach me skills like an apprentice and tolerate my shortcomings like a child. I am lucky that I am integrated into such a United and hard-working group and such a warm family. It encourages me to make progress, inspires me to grow, and always reminds me that the joint efforts of this kind of enterprise with one heart and one mind are valuable assets of the enterprise and a booster that can break through all obstacles and ride the wind and waves!
There is a long way to go in Xiu Yuan, and I will go up and down. Looking back on the past year, I am deeply gratified that I have grown from an inexperienced student to an enterprise employee who requires progress, and all kinds of tastes are only my own experience. The road of life has just begun, and the inspiration given to me in the first year of this job will become a solid driving force for me to keep moving forward! I will continue to think and seek, use all my youth and blood to contribute to the development of the general factory and write a colorful page in my life!
Annual Work Summary of Employees Chapter V Dear Company Leaders:
I had the honor to be the engineering manager of Zigui Branch of our company on June 20xx 10+02, mainly responsible for the quality of the main project of Building No.2, the acceptance of the materials entering the site, the verification and summary of the quantities on the construction site, and the control of the project progress.
At work, I am serious and responsible for my work. For some minor problems found in the work, I can promptly urge the construction unit to carry out rectification. If it can't be solved, I will report to the leader in time and discuss a reasonable solution. With the unremitting efforts of all contractors, the main construction of Building No.2 15 was completed in early February of 16, and now the main construction of 16 is under way. Building No.2 1~6 floor masonry has also been completed, and preparations for the construction of 7 floor masonry are underway, and the hall part is also in the final decoration stage. Outdoor engineering: the main road near the city has been backfilled to the corner of the hall, the concrete pouring has been completed at the entrance of the basement, the intersection has been backfilled, and road greening and water and electricity are also under construction preparation; The construction party has also dismantled the mixer, and the septic tank has entered the stage of groundbreaking construction. The dry hanging project outside the store of this project has also entered the construction stage and is expected to be completed by the end of the year. With the help and guidance of the leader, with the cooperation of colleagues in other departments and with the help of colleagues in the engineering department, I have done my job wholeheartedly. At the same time, all the work assigned by the leaders was completed. At work, I have always been strict with myself, earnestly and timely doing every task assigned by the leader, and at the same time taking the initiative to share the worries for the leader; I sincerely ask my colleagues for advice on problems that I don't understand professionally and non-professionally, and constantly improve and enrich myself, hoping to become independent as soon as possible and make greater contributions to the company.
Since I took office, I have clearly understood the timely cooperation and coordination between this department and other departments. This department mainly controls the project cost, quality and progress to achieve the company's investment objectives. In the construction, timely solve the problems that the construction unit needs us to solve in the construction. Cooperate with all departments happily to promote the smooth development of all work. Through this period of study, my personal accomplishment and professional quality have been greatly improved. So thank you very much for giving me this opportunity to study and exercise.
In a word, during these two months' work, I deeply realized that it is very important to have a harmonious and progressive team, and a positive and dignified company and leader is the driving force for employees to move forward. The company has given me such a stage to play, and I will cherish this opportunity and do my best for the development of the company.