Summary of Yunxi employees' work 1
First, strengthen study and improve their own quality.
as an account manager, I think we should not only be good at learning, but also be diligent in thinking. In November, as a customer, I visited four commercial banks, including Bank of Communications, China Construction Bank, China Merchants Bank and Zhongxing Industrial Bank, to see the quality of their financial products and services, and I was deeply moved when I came back. From the eye-catching fund quotation sheet of Bank of Communications and promotional materials of various financial products, the excellent service of lobby managers and account managers, the RMB wealth management products of ZTE Industrial Bank and the green channel set up by China Merchants Bank for high-quality customers, I saw the gap between our bank and my lack of personal knowledge. After I came back, I made a systematic plan to learn business knowledge and theoretical knowledge, and put forward suggestions to put the fund quotation and promotional materials in place as soon as possible, which not only served customers but also played a good marketing effect.
2. be diligent and pragmatic, and do your duty for the development of our bank.
over the past year, I have been engaged in different positions, such as savings clerk and account manager. No matter where I work, I can stand on my post, be dedicated and selfless, and do my best for the development of our bank. As an account manager, I can actively collect high-quality customer information and fill in more than 9 high-quality customer information records. As an account manager, everything I say and do represents the image of our bank. Therefore, I have high standards and strict requirements for myself, actively consider the customers, publicize our new products, new businesses and new policies to customers, and expand our visibility. When working in the savings office, I can actively cooperate with the director to do a good job in the office, make use of the knowledge I have learned, do a good job in the maintenance and repair of the machines and tools in the office, ensure the normal operation of the business, and thoroughly clean the office before business. At the end of business, check the safety measures item by item, turn off the water and electricity, and then leave the office. Never received a complaint from outside customers. When customers have different views on our work at ordinary times, I can also explain clearly what customers don't understand, and finally make customers satisfied. There are often workers and students from other places in the institute who handle personal remittances. Some people can't even fill in the required receipt. Every time, I will explain the filling method to them in detail and teach them word by word until they learn to do this. When they leave, they should also be told to keep the written receipt so that they can fill it in the next remittance. Because every time they finish remittance business, they will keep thanking me.
while I do my job well, I also use my years of experience in saving to help other comrades. If comrades have any questions, I will answer them carefully. When I have questions, I will ask old comrades with an open mind. When dealing with business skills, I have a requirement in my heart: a threesome must have a teacher, and we must do everything possible to learn what we can't. If you want to help others at work, you must improve your professional quality.
third, explore the market and find new growth points.
I have set new goals for myself in the new year. As an account manager, I plan to exercise myself in the following aspects to improve my overall quality.
1. Morality: As an account manager, you must have high moral cultivation, strong professionalism, decent style, strict self-discipline and self-care.
2. Psychological aspects: Account managers should be mature and healthy psychologically. Tempered, able to deal with setbacks and failures rationally. We should also be proactive and enterprising. At the same time, we must have strong communication skills and charm in language, manners, body and temperament. Be enthusiastic and cheerful in character, humorous in language, flexible in dealing with difficult problems, and cautious and responsible in business operation.
3. Business: Account managers should have systematic and solid business knowledge. First of all, we should be familiar with the bank's loan, deposit, settlement and intermediary business knowledge. It is necessary to master the main business knowledge and be familiar with the less popular business knowledge; It is necessary not only to have a high level of policy theory, but also to be able to specifically introduce the operational processes of various businesses; It is necessary to be familiar with traditional business and grasp emerging business in time. In addition, the account manager should have legal knowledge and economic knowledge, especially the ability to provide customers with a variety of alternative investment and financial solutions by comprehensively applying various knowledge.
Summary of Staff Work in Yunxi 2
With the rapid development of society and economy, the health care reform is deepening, the medical system reform is advancing in an all-round way, and the medical insurance is also developing and improving constantly. The medical service system, security system and drug supply system are all facing great changes. Medical expenses are not only related to the vital interests of the people, but also of great significance to the survival and development of hospitals. Reasonable control of medical expenses is an important link in the survival and development of hospitals. Only by always taking the interests of the masses as the starting point and the end result of all hospital work, taking patients as the center and striving to provide satisfactory medical and health services for the people, can the hospital get better development. Doctors blindly prescribe prescriptions regardless of the actual condition, and major examinations obviously lose the basic professional ethics of doctors. For this phenomenon, the health administrative department is determined to stop it, and hospital leaders should also take various effective measures to stop it. In 2xx, with the correct leadership of the hospital leaders and the assistance of other relevant departments, the pharmacy department successfully completed the annual pharmacy work with high enthusiasm and serious and responsible attitude. The work in the past year is summarized as follows:
1. Work completion
1. By the end of December, the hospital had purchased 5,516,421.2 yuan of drugs, an increase of 32.3 over the same period last year. In the whole year, the amount of drugs in the drug storehouse was 5,379,566.8 yuan, an increase of 31.1% over the same period of last year. When planning drugs, be aware of it, try to be neither short of drugs nor overstocked and expired, thus reducing hospital losses; When accepting drugs, carefully check the drug name, specification content, manufacturer, quantity, product batch number, expiration date and whether the drug packaging is damaged, and store, maintain and place it according to regulations; In the process of purchasing, strictly follow the drug purchasing plan, carefully check, and the hospital leaders first approve the purchase, then fax the plan in batches, shop around, and finally choose a supplier with reliable quality and low price to report to the Finance Department for review and purchase. The expired and loss-reported drugs in the whole year were 1,28. yuan, a decrease of .8% compared with the same period of last year.
2. Over the past year, outpatient pharmacies have dispensed more than 3, prescriptions. Due to everyone's good attitude and serious work, there were no medical accidents in the prescriptions dispensed throughout the year. In the whole year, the outpatient pharmacy issued 3,167,326.6 yuan of drugs, an increase of 16.5% over the same period of last year, and the central pharmacy issued 2,69,356.9 yuan of drugs, an increase of 47.8% over the same period of last year. Human-made drugs are moldy, deteriorated and overstocked.
3. At work, comrades in the department unite and cooperate, love their posts and work hard, and carefully and patiently explain how to use the medicine when distributing it, so that patients feel satisfied. When it is found that there is a shortage of drugs, write a drug receiving plan in time to replenish drugs, strictly change shifts, strengthen prescription checking, and rarely make mistakes. The drugs are managed by microcomputer and printed documents. The pharmacy department will make statistics on the expired drugs and overstocked drugs every month, print them and notify them to all clinical departments.
4. After work, the comrades in the department strengthen the study of drug management, professional knowledge and hospital rules and regulations, correct their service attitude, establish a sense of ownership, and love their jobs and dedication. There has been no violation of law and discipline in the past year, and at the same time, they have actively applied for the technical qualification examination. At present, three people have signed up for the pharmacist examination, striving to make the pharmacy department a high-level and professional pharmacy team.
2. Existing problems
1. Lack of management experience, and some shortcomings in the work, such as drug backlog and expiration.
2. The communication, coordination and cooperation between clinical departments and pharmacy departments are not very good.
3. Clinicians prescribe more expensive drugs, new special drugs and consignment drugs among similar drugs in order to generate income for departments, thus making the overstocked drugs and drugs with near-term effect expire.
III. Work plan for next year
1. Further strengthen drug management, adhere to prescription checking, inventory management and registration system for precious drugs, and strengthen drug purchase, acceptance and warehousing management.
2. Strengthen the qualification examination of suppliers and restrict the purchase of new drugs.
3. Strengthen the management of pharmacy personnel, strengthen communication, coordination and cooperation with clinical departments, and try to reduce the backlog of expired drugs.
We need to continue to improve and follow the online drug purchase time and confirmation, and offline drug collection and filing. Check and inform clinicians of drugs that are about to expire on time to prevent negligence.
Summary of Staff Work in Yunxi 3
In _ _ _ _ _, under the leadership of the Group, the Logistics Department closely focused on the work goal of "saving costs, improving services and ensuring operations", improved its management and operation internally, improved its service quality externally, persisted in summarizing and creating in the service process, and constantly improved its service management level, and basically completed the logistics support tasks according to the requirements of the Group. The work of _ _ years is summarized as follows.
1. Do a good job in logistics services
Operation is the lifeline of the company's business development. As the business support department, the logistics department further strengthens the business-centered service ideal, strengthens communication and coordination with the front-office business department, actively obtains service demand information, enhances employees' service awareness, completes a number of basic operation guarantees, further improves the quality of logistics services, and contributes to the promotion of the company's overall operation services. Further strengthen the maintenance of property facilities and improve the operating standards of service facilities. Strengthen environmental order management and create a fresh and comfortable shopping environment. Actively strengthen service and improve employees' service awareness. Strengthen the on-site management of supplier counters and implement paid maintenance services.
second, strengthen the construction of basic work
management is the foundation of service, and scientific and orderly management is the prerequisite for maintaining the continuous and effective service. The logistics department further strengthened the basic work construction, effectively improved the operation level of internal management, and promoted the overall improvement of all work. Highlight the key points of work and implement the management target responsibility system. Improve basic operation and implement visual management. Establish a work inspection system to enhance the awareness of all staff's work supervision. Strengthen work summary and promote management improvement. Strengthen the management of working hours and work efficiency, and establish employee restraint and incentive mechanism.
Third, strengthen the construction of logistics staff
In view of the fact that there are too many grass-roots service personnel in the staff structure of the logistics department and the overall cultural quality is low, the logistics department carried out targeted staff training in the first half of the year, starting with improving the post competence of employees, and strengthening their service awareness, process awareness, team awareness and image awareness, so as to build a logistics service team that adapts to the development of the company as a whole.
IV. Fulfilling the logistics support function
While doing a good job in business operation services, the logistics department strives to do a good job in internal services according to the group's concept of promoting services between employees and departments, and actively exerts the logistics support function to create a good working environment for employees to work in the company. Ensure the quality of staff canteen and improve staff satisfaction. Strengthen the management of the locker room and provide employees with safe and clean activity space. Actively serve the business department and meet the service requirements of employees.
in a word, the logistics department still faces many problems. In this regard, the logistics department will conscientiously sum up experiences and lessons, strive to make further breakthroughs in all aspects of work, and effectively improve the logistics support capacity and operation level.
Summary of Yunxi Staff's Work 4
I entered the superfine powder class in the workshop of a cement factory on X, 222. During the X months of work, with the care and training of leaders and the help and support of colleagues in the workshop, I have adapted to the working and living environment here. Looking back on the work in the past X months, I have learned a lot. The situation in all aspects is summarized as follows:
1. Ideologically,
Correct your work attitude, get to and from work on time, actively participate in various activities, and constantly strengthen the transformation of your world outlook and outlook on life, improve your ideological consciousness and consolidate your work style.
2. At work,
Obey the arrangement of the organization, and work in the mineral powder class of the first workshop of the cement plant. First, I am familiar with the whole production line, and work in the positions of batching, central control inspection and release respectively. Now I can independently complete the work in each position, fill in the work record carefully, write down my own work experience and summary, and enrich my own experience. Through the work of these posts, I have a deeper understanding of the operation process and equipment of the whole production line, and have a certain grasp of the conditions that need to be paid attention to when operating the mill, such as temperature, pressure difference, grinding vibration, etc., and the start-stop sequence of the mill has been mastered, and now I can complete the start-up production independently. In addition, while doing a good job in production, I should also pay attention to safety, which is inseparable from quality. "Safety first, prevention first", we should find hidden dangers in production, so as to eliminate hidden dangers and never bring harm to ourselves and others. Strictly follow the principles of "four abilities", "three no harm" and "three no violation".
Third, study
In daily life, I constantly strengthen the study of corporate culture and enhance my sense of corporate honor. In my work, I humbly ask my master and colleagues in combination with my own reality, and actively enrich my knowledge of production line equipment and cement by inquiring about information. Focus on mastering the knowledge of equipment, so as to better master the operation of equipment and prevent misoperation of equipment, resulting in economic losses and personal injury. After learning 6s management, I am more strict with my work. I follow 6s in my work and learn the construction of safety standardization, which makes me more standardized in my work, and at the same time deepens my understanding of the importance of safety, which makes me gain a lot of new knowledge.
At the same time, I also clearly realize that I still have a lot of shortcomings, such as my poor experience and my poor knowledge of the mill. These aspects need further study. In the future, I will study more actively, guard against arrogance and rashness, be modest and prudent, continue to work hard, strive for perfection, and strive to make greater contributions.
Fourth, in life
In life. Whenever I encounter difficulties in my work, they take pains to help me solve them; When I encounter discomfort in my life, they are the first to enlighten me to open my heart. Here I would like to express my most sincere thanks to the leaders and colleagues of the company!
Looking back on these X months' work, I am able to master and complete the work of each post skillfully, which is inseparable from the guidance of the leaders and the help of my colleagues. I sincerely thank you here! I hope I can get your guidance and help in my future work. I will devote myself to my work with greater enthusiasm and work with you to fight for the bright future of the cement plant.
Summary of Staff Work in Yunxi 5
In 2 years, under the correct leadership of the propaganda departments of provinces and municipal bureaus, Pengze Bureau closely focused on the central work of enterprises, paid close attention to political and ideological propaganda work, and guided the thoughts and actions of cadres and workers.