The sender's network agrees to cancel the waybill, and if it is not processed within 24 hours, the courier can be returned to the sender's network.
If you are a quick refund user, you can receive a refund immediately after you refuse or have the returned order number. If you are not a fast refund user, you need to wait for the return and sign for it before you can receive the refund.
It should be noted that if the waybill is cancelled due to the customer's own reasons, the customer needs to bear the cost.