Claim process:
First, report the case
After the insurance accident, please report it to the insurance company through the unified service telephone number 95567 within 10 days.
Please provide the following basic information when reporting the case:
(1) The name, identity card number and insurance policy number of the insurer;
(2) The time, place, cause, process and result of the accident;
The call center customer service representative will accept the report and provide professional claims guidance, such as guiding the collection and preservation of materials needed for claims, guiding medical treatment, and guiding claims application.
：
New china life insurance co Limited (hereinafter referred to as "Xinhua Life Insurance") was established in August, 1996. It is a large-scale life insurance enterprise with total assets exceeding 300 billion yuan and market share in the forefront of the domestic life insurance market. The premium income in 20 10 exceeded 93 billion yuan, ranking third in the life insurance market. Up to now, Xinhua Life Insurance has provided various life insurance, health insurance, personal accident insurance and pension insurance services to more than 23 million customers, with strong life insurance sales staff and more than 20,000 back-office managers, and more than 1400 branches at all levels in China. Xinhua Asset Management Co., Ltd. is owned by Xinhua Life Insurance. ..
The largest shareholder of Xinhua Life Insurance is Central Huijin Company. Central huijin Investment Co., Ltd. was established in June 5438+February 65438+June 2003. It is a wholly state-owned investment holding company approved by the State Council. Its main function is to exercise the rights and obligations of investors in key financial enterprises on behalf of the state and realize the preservation and appreciation of state-owned financial assets. The second largest shareholder is Zurich Insurance Group and the third largest shareholder is Baosteel Group.
brand value
With its strong strength and service ability, Xinhua Life Insurance has provided customers with comprehensive and high-quality risk protection and wealth management services, and has become one of the leading life insurance companies with great brand influence in China.
Over the years, the ranking of Xinhua Life Insurance in the "Top 500 Chinese Enterprises" has increased year by year, ranking 82nd in the "Top 500 Chinese Enterprises" and 30th in the "Top 500 China Service Enterprises" with 20 10.
In the "Top 500 Most Valuable Brands in China" released by the World Brand Lab 20 10 (the seventh session), Xinhua Life Insurance ranked in 122 with a brand value of 7.359 billion yuan, and in the "Top 500 Most Influential Brands in China 10" (insurance industry).
Xinhua Life's professional cancer insurance "Gradually Kangjishun" won the award of "20 10 netizens' favorite medical insurance products" in the 20 10 sohu finance Network Festival.
With good service, Xinhua Life Insurance won the title of "3. 15 Consumer Protection Credit Unit" issued by China Consumer Protection Foundation, was awarded as an excellent member of China Quality Miles, and was awarded as "the most trustworthy life insurance company" by CICC Online in 2009.
Xinhua Life actively fulfilled its social responsibilities and won the "China Women's Charity Award" awarded by the All-China Women's Federation China Women's Development Foundation, and was named "20 10 Excellent Corporate Citizen of China".
marketing network
Xinhua Life Insurance has established an institutional network covering almost all provinces, municipalities and autonomous regions in China and diversified sales channels, and is committed to providing customers with powerful life insurance services.
At present, Xinhua Life Insurance has 34 provincial branches, 207 municipal central branches, 12 18 branches and marketing service departments, and has established a perfect sales service network.
New China Life has established and gradually improved professional and part-time agents such as personal agents, telephone/online direct sales, bank agents, and insurance brokers to provide customers with convenient insurance purchase methods.