12319 complaints about tap water are useful.

12319 complaints about tap water are useful. Generally speaking, 12319 complaints are useful.

Generally, after complaints are passed through 12319, the urban construction 12319 service hotline will classify and record the various calls received by the public.

For complaints, trouble reports, and service items, the handler will transfer the order to the relevant company according to the actual situation or call the relevant department or company to further implement the resolution. After the response is completed, the handler will call the public to carry out the complaint.

Telephone interviews.

Main functions of 12319 1. Water affairs include: complaints, consultations, suggestions and repair reports on flood control, rivers, drainage, water supply, etc.

2. Transportation includes: complaints, consultations and suggestions on public transportation, taxis, rail transportation, land management (long-distance passenger transportation, cargo transportation, freight forwarding, freight rental, parking lots and motor vehicle driver training), etc.

And report for repair.

3. Real estate includes: construction land, collective land, real estate development, real estate valuation, real estate surveying and mapping, real estate brokerage, real estate ownership registration, commercial housing pre-sales, existing housing sales, housing rental market, public housing rental management, low-rent poverty alleviation, and housing maintenance

, community management, property committee work, maintenance funds, illegal construction, housing reform work, old house renovation, house demolition, private house settlement, geology and mineral resources, emergency maintenance, etc. Complaints, consultations, suggestions and repair reports.

4. Municipal affairs include: complaints, consultations, suggestions and repair reports on highways, municipal roads, urban roads, bridges and their ancillary facilities, underground passages, surface roads, elevated roads, road pipeline construction, municipal construction sites and the gas industry, etc.

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5. City appearance and environmental sanitation include: city appearance and environmental sanitation work, urban management law enforcement and supervision work, domestic waste and specific pollutants, motor vehicle cleaning and cleaning, city appearance and environmental sanitation supporting facilities, water areas and specific areas related to city appearance and environmental sanitation, landscape lighting,

Complaints, suggestions, consultations and repair reports on outdoor advertising and other aspects.

6. Greening includes: complaints, consultations and suggestions on greening maintenance and management, park management, damage to greening and greening construction.

7. The management of the construction and building materials industry includes: the management of all parties in the construction market, including owners and inspection, design, construction, supervision and other units, and the application, addition, and upgrade of qualifications for Shanghai construction and building materials industry enterprises, engineering survey, and engineering design enterprises.

Complaints, consultations and suggestions regarding administrative approval; construction safety and civilized construction at the construction site; management of construction and building materials at the construction site.

I hope the above content will be helpful to you. If you have any other questions, please consult a professional lawyer.

Legal basis: Article 12 of the "Water Law of the People's Republic of China" states that the state implements a management system for water resources that combines river basin management and administrative region management.

The water administrative department of the State Council is responsible for the unified management and supervision of water resources nationwide.

The water administrative department of the State Council establishes river basin management agencies (hereinafter referred to as river basin management agencies) in important rivers and lakes determined by the state to exercise water resources management stipulated in laws and administrative regulations and granted by the water administrative department of the State Council within the scope of their jurisdiction.

and supervisory responsibilities.

The water administrative departments of local people's governments at or above the county level shall be responsible for the unified management and supervision of water resources within their respective administrative regions in accordance with their prescribed powers.

What are the responsibilities of the water affairs department? 1. Coordinate the construction and management of urban and rural water affairs; 2. Unify the management of the city’s water resources and promote the sustainable use of water resources; 3. Responsible for the management of the city’s water supply industry; 4. Responsible for the city’s drainage,

Industry management of sewage treatment and recycled water utilization; 5. In charge of the city's rivers, lakes, reservoirs, and embankments, and organize and guide their rectification; 6. Responsible for the city's water administration supervision and water administrative law enforcement and related administrative reconsideration and administrative litigation responses

7. Responsible for the construction and management of water projects; 8. Responsible for the city's water science and technology and water informatization work, and carry out external exchanges and cooperation on water affairs.