Solution: Wait for the system to recover automatically.

Some users withdraw cash directly from Yu 'ebao to the bank card. As a result, the money didn't arrive, but there was a prompt to withdraw it and freeze it. This is because the balance of Yu 'ebao will be transferred to the card first, and you can check the freezing situation in the balance details. The funds will be frozen in the balance before they arrive, and the frozen funds will be transferred to the bank card after they arrive.

Reason 2: Yu 'ebao is frozen in stages.

Solution: Select "Return" to unfreeze the frozen amount; Confirm the receipt, and the frozen funds will be called to the merchant.

Since Tmall can choose to pay by installment at the time of purchase, and Yu 'ebao has also opened the installment service, when installment is selected and the payment method is Yu 'ebao, this amount will be frozen. After receiving the goods, the frozen amount will be called to the merchant. If there is a return, the frozen funds will be thawed and returned to Yu 'ebao.

Reason 3: The purchase is frozen.

Solution: After the product is established, the system will automatically deduct the frozen amount.

If you buy a wealth management product with Yu 'ebao and the product is still in the subscription period, the amount of Yu 'ebao will be frozen during this period. Until the finished product is established and in the closed period, the frozen funds will be automatically deducted by the system.

Reason 4 for freezing: Other reasons.

Solution: Query the solution according to the prompt.

In addition to the above three reasons, there will be other reasons that lead to the freezing of Yu 'ebao funds. At this time, you can enter the details page of Yu 'ebao, inquire about the freezing reason, and then inquire about the solution according to the prompt.