Since its opening, New Century Department Store has taken the lead in establishing the system of Mandarin service, welcoming customers in the morning and evening, and 15-day return in Chongqing retail industry, implementing the whole process information management and creating a brand-new management process and service platform. 20 10 company takes "building a harmonious society and improving service quality" as the core, from providing consumers with diversified personalized services, such as color service, maternal and child room, star service evaluation of sales staff, to quality service. The new century department store has expanded its social functions while completing the triple jump of service. Go to Bishan for disaster relief, provide quality services for the community, set up "happiness project to help poor mothers" on Mother's Day, donate "Love Fund" to "Life for Hope", and provide on-site services for migrant workers ... New Century Department Store actively pays attention to vulnerable groups, builds a broad charity platform, arouses public love, and always insists on giving back to society with a positive attitude. Let the service concept of "honest management and sincere service" of department stores in the new century be more fully reflected, and through continuous updating, the connotation and extension of service will be extended to enhance the quality and value of service.