1. Log in to official website, Social Security Bureau: Users can log in to their personal social security account after entering official website, usually their personal ID number;

2. Inquire through the third-party platform: find the life service on the main page of the third-party platform, and then find the social security inquiry in the government service below;

3. Inquire in medical institutions and pharmacies: When making an appointment in the hospital, you can ask the staff to inquire about the account balance of the medical insurance card for the customer;

4. Call the official telephone to inquire: after manually calling the Social Security Bureau and verifying personal information by voice, you can inquire about the account balance of personal social security and other account balances;

5. Inquire at the general service desk of the local social security bureau.

Deduction method for overall payment of medical insurance:

The overall payment of medical insurance is deducted from the overall account of medical insurance. Deduction medical insurance has two accounts, one is personal account and the other is overall account. The medical insurance premiums paid by enterprises and insured employees are included in two accounts according to a certain proportion. When eligible medical insurance is reimbursed, part of the money in the personal account is deducted, and the reimbursable part is deducted from the overall account, and the assets come from the medical insurance overall fund.

To sum up, the money in the medical insurance pooling account can generally be used in the case of reimbursement of related medical expenses. The standard of reimbursement in the medical insurance pooling account is limited, such as deductible, reimbursement ratio and limit. The money in the personal account of medical insurance is the part that needs to be borne by individuals to take medicine at designated pharmacies, hospital outpatient expenses and hospitalization medical expenses.

Article 4 of People's Republic of China (PRC) Social Insurance Law

Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights records, and require social insurance agencies to provide social insurance consultation and other related services.

Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.