In recent years, Rudong Branch has actively promoted innovative management and quality service, and launched the "Love Satisfaction Project" with smile service, commitment service, listing service, star service and a series of special services such as "learning from Lei Feng's convenience car", "learning from Lei Feng's love package" and "learning from Lei Feng's emergency fund" as its main contents, and established eight service concepts such as "passengers are never wrong, and we don't make mistakes in our work". Establish "one fund", launch "two service cars", open "three telephone hotlines", realize "four alliances", and launch three brand posts with satisfactory service characteristics, such as enthusiasm post, family post and demonstration post, which guarantee the eight rights and interests of passengers. The Provincial Communications Department presented a "learning Lei Feng electric tricycle". Good deeds, such as being brave, collecting money, supporting the elderly and taking care of the young, have become a common practice in the branch, and have been widely praised by people from all walks of life and highly concerned by the central, provincial, municipal and county news media. It has successively won the honorary titles of Rudong County Civilized Unit, Rudong County Civilized Unit Model, Rudong County Top Ten Civilized Demonstration Window, Nantong Civilized Unit, Jiangsu Civilized Bus Station and Jiangsu Civilized Unit. The Party Committee of the branch was also awarded the honorary titles of Top Ten Grass-roots Party Organizations in the county, Advanced Party Building Units in the county, Advanced Grass-roots Party Organizations in Nantong City, and Advanced Collective in Ideological and Political Work in Nantong City. In the new round of reform and creation, Nantong Automobile Transportation Rudong Branch will take development as the top priority, take economic development as the theme, further innovate management, consolidate and expand the achievements of passenger transport production and operation, explore and develop diversified operations, and further enhance the economic aggregate; Take the creation work as the carrier, comprehensively strengthen the basic management, further standardize the operation process, and improve the management level, service quality and corporate image. All employees of Nantong Automobile Transportation Rudong Branch will strengthen their confidence, keep pace with the times, keep innovating and forge ahead, constantly create a new situation in the construction of three civilizations, and realize the harmonious and leap-forward development of enterprises.