The following is the process of replacing the bank card of Tian Tian Fund Network:
1. When the fund share of the selected bank card is 0, but there is no in-transit transaction (subscription, purchase, redemption, conversion, fixed investment agreement, etc.). ) and right of way (redemption, dividends, etc.). Within 7 working days from that day, customers can follow the following procedures: select Bank Card Management-Add Bank Card, add a new card on our platform and complete the bank card verification, and then conduct transactions in our bank through the new card;
Two. When the selected bank card has capital assets
2. Enter the Mobile app—- Account Management-Bank Card Management, select the bank card to be replaced, click Change Card, and follow the prompts. Or call the customer service hotline 9502 1 for customer service help.
Three. When the selected bank card has capital assets
2. The materials provided to vip@ 1234567.com.cn in electronic version are as follows:
① The front and back of the ID card ② The card replacement voucher or the original card has been in recent days (the status of the old card needs to be reflected, and the original with the bank seal or the copy with the red seal needs to be provided) ③ The front and back of the new card ④ The application form for changing the bank card information of open-end fund online trading customers.
4. When the selected bank card has fund assets >; 10000, the customer needs to change the card according to the following operation procedures, as follows: 1. Select Bank Card Management-Add Bank Card, add new card on our platform and complete bank card verification;
2. Provide the paper materials to Tian Tian Fund Operation Department of Oriental Fortune Building, No.88 Wanping South Road, Xuhui District (received). Tel: 02 1-54509977 to 830 1, zip code: 200030. The materials are as follows:
① The front and back of the ID card ② The card replacement voucher or the original card has been in recent days (the status of the old card needs to be reflected, and the original with the bank seal or the copy with the red seal needs to be provided) ③ The front and back of the new card ④ The application form for changing the bank card information of open-end fund online trading customers.
After reviewing the investor's application materials, our company will transfer the investor's in-transit funds and the share of the old card to the new card, and the relevant staff will contact the investor by telephone to inform the processing result. At that time, investors can log on to the online trading system or bank card to inquire about the relevant results.
PS: If there are transactions in transit (subscription, purchase, redemption, conversion, fixed investment agreement, etc.) during the card replacement operation. ) In the customer's original card, before the transaction is confirmed, our company cannot handle and complete the card replacement. Please send the materials by express. Please do not use registered mail, surface mail and other long-term delivery methods. Avoid delivery time is too long or unable to deliver.