A:
1, acceptance criteria for takeover of existing buildings: quality inspection and appraisal criteria for dangerous buildings, and use functions according to relevant national regulations on inspection1); 2) Visual inspection of buildings in a state of overall change;
Page 3) Check the integrity of the house and the building, decoration and equipment. 4) Check the use of the house, evaluate the value of the existing house and establish the damage degree of the data file. Danger and damage treatment: 1) In the case of dangerous buildings, the person in charge should be handed over after the danger is solved before they take over the danger. 2) If the house is damaged, it shall be taken over by the transmission unit and through negotiation. 3) The court decided to notify the confiscated house and handle it according to the court procedure. On page 2, the property management entrustment contract will not be renewed when it expires naturally, generally not more than two years after the first employment. Early resignation: during the contract period, for some reason, both parties execute or unilaterally terminate the contract. After the expiration of the contract, if it is necessary to renew or dismiss in advance, the owners' committee shall select a new property management company as soon as possible. The original property management company should organize the overall filing, clean up the accounts, prepare for the handover, and continue to do the work before the handover of the property. 2) List of completed projects; ; 1) Complete the equipment and technology list in Figure 3); 4) Equipment technical manuals, instructions and warranty certificates; 5) install recording equipment; 6):
3. Information civil construction records in the construction and acceptance stages; 7) Monitoring records of buildings (structures); 8) Take cover engineering inspection records; 9) Engineering accident and handling records; 10) Record of the blue prints.the design and notice of design change; 1 1) Important technical decisions and documents; 12) acceptance plan and meeting minutes; 13) inspection records; 14) maintenance records; 15) Final acceptance report.
4. Daily management information includes: 1) change and replacement of owners and tenants; 2) Formulation of specifications for various departments and management systems; 3) Records of various departments; 4) Large, medium and small maintenance records; 5) Maintain contracts and final accounts of contracts; 6) Information such as security, cleaning and greening contracts; 7) Letters, complaints and handling data from users; 8) annual work plan and summary report; 9) personnel files; 10) insurance information; 1 1) legal documents; 12) financial statements, payroll, management fees, rental income and wage vouchers.
5. On the basis of (reason, purpose and significance), the text should be composed of three parts: announcement, text and ending. 1) According to, in order to solve any problems described in any notice you want to send; Notice of specific problems on page 2 of the main part; 3) The general request ends, such as "The above notice, please follow it"
For example: Notice on Implementing Decree No.6 of the Ministry of Labor and Social Security
Each property management unit:
According to the spirit of Labor and Social Security Order No.6, after the pilot training in Beijing every year, the property management department "must obtain the employees from the corresponding professional qualification certificates". Now the Labor Party and the Ministry of Social Security have authorized the municipal labor and social security bureaus (departments) of all provinces and autonomous regions to be responsible for organizing the training of property management personnel. Job seekers have not obtained the corresponding job qualifications in the future; Professional posts have been designated in the work, and those who have not obtained the professional qualification certificate should obtain the certificate within the specified time. Please contact the relevant property management unit and relevant training institutions to organize training for unregistered personnel.
ⅹⅹ City Vocational Skills Training Center in 2002
May 20, 2008, page 6, informative role preview:? The notice also tells to convey the understanding that subordinate units or units have parallel subordinate relations or to use them when doing things.
Home page notification
Sir (madam)
Hello! We warmly welcome you to stay in cell X!
You realize that the building structure has been accepted and allowed to move in.
First of all, please press the notice of going home, the procedure of taking the book home, the instructions of taking it back and the notice of charging, the place of inspection, the cell and number at the entrance of the building. Related websites will be centralized. Second, in order to ensure the smooth and effective process, please come in within the scheduled time (the time is shorter for each building).
For example, if you can't apply, please contact our company to realize retrospective practice. Telephone x
Hereby inform you
Brief introduction of real estate development companies and property management companies. six
June 2002 10
7, 1) title. The title usually includes the company name, due date and plan type. Page 2), including the guiding ideology, task requirements, specific objectives and implementation methods. Page 3) Inscription, generally only written on the date of promulgation, written in the lower right corner.
Example: A plan for strengthening local public security management.
Recently, community owners often steal bicycles around 6-7 pm. To strengthen safety management, crack down on crimes and ensure the safety of car owners, the following development plans are formulated: 1. Strengthen the awareness of prevention and education personnel, and consciously lock bicycles in designated parking lots after returning.
Secondly, two additional security personnel will be sent to strengthen the patrol of the nearby parking lot.
Third, don't leave and close often. The doorman didn't set a small door.
Fourth, strengthen the duty inspection system of leading cadres and solve problems in time.
Fifth, reduce the number of car owners whose theft is below 10% and the public security satisfaction rate is above 90%.
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Before the living area: 1) location and characteristics. 2) Building area and area of buildings and ancillary facilities. 3) Permanent population, families and their composition. 4) Bus and telecom conditions. Owner information: 1) Go through the check-in formalities as required. 2) Renovating the Housing Authority. 3) Clear the responsibility of house maintenance. 4) Pay the management fee in time. 5) Services of property management companies.
9. Property management area regulations: 1) management principles; 2) Protect the legitimate interests of tenants; 3) Families have the right to reasonably use some public facilities and the obligation to maintain them; 4) Property management companies such as immoral acts that destroy public facilities have correct opinions until they are investigated for civil or criminal responsibility. 5) Need electricity and water supply equipment; 6) It is required to build balconies and devices. 7) Installation requirements of exhaust fan and air conditioner; 9) the needs of public security work; ; 8) Waste discharge 10) Management measures for motor vehicle parking; 1 1) greening and beautification management; 12) fire control measures and management; 13), daily maintenance class; 14) charging service, charging method.
10, main terms of the contract: 1) main body (for taking over the property); 2) quantity and quality; 3) storage and related expenses; (4) Time limit, place and method of performance; 5) Clarify the rights and obligations of the parties according to law; 6) Terms required to be defined by either party; 7) breach of contract.
1 1, Article 10 of the Contract Law stipulates that some contracts may be in oral form based on efficiency value, and some contracts must be in written form based on safety value. The property lease contract includes the following contents: 1) Name of the leased property; 2) quantity; 3) use; 4) lease term; 5) Conditions and methods of rent and rent payment; 6) property leasing maintenance; 7) breach of contract.
12, rent special provisions: first, the rental property management department should; Second, the landlord will allocate state-owned land for the construction of rental housing, and the land rent should include the income paid to the state. Third, the rental of living room space should implement the lease policy stipulated by the government. 1) When the lessor sells the leased house, it shall fulfill the obligation of notification. 2) If the lessor sells the leased house, the lessee has the preemptive right. 3) If the living share the lease, the lessee may lease the house according to the original lease contract and die.
13. The cost of residential area constitutes the charging standard for public services: 1) Salary and welfare of management and employees; 2) Daily operation, repair and maintenance expenses of public facilities and equipment; 3) Greening management fee; 4) Medical expenses for cleaning; 5) security costs; 6) management expenses; 7) Depreciation of fixed assets of the property management unit; 8) statutory taxes and fees.
14, 5% of the first seven general expenses and the calculation of unexpected expenses. Set up independent accounts and strictly control expenditures. Statutory taxes and fees include business tax, urban maintenance and construction tax, and education surcharge. The two taxes and one fee account for 5.5% of the total business income tax and are paid monthly. Specific operating cost of the project: 1) labor cost; 2) Daily operation, repair and maintenance expenses of public facilities and equipment; 3) Greening management fee; 4) cleaning fee; 5) security costs; 6) management expenses; 7) Depreciation of fixed assets; 8) Unforeseen expenses; 9) legal tax rate; 10) enterprise management fees and profits; 1 1) insurance; 12) property tax.
15, if the owner (user) fails to pay the management fee on time, the property management company will make a dunning. 1) Generally recoverable: in case of the arrears of last month, the property management company will send a dunning notice in the second month, informing the owner of the expenses of last month, late fees and expenses of this month. If it is still in arrears in the first month of the first three months, a reminder will be issued again, and the payment will be made within a time limit of three days. It took three days to stop the service stipulated in the property management convention. 2) In view of the high cost recovery, the door-to-door persuasion should be the law enforcement department for "nail households" and appropriate concessions should be considered for "hardship". 3) When Deng Ning's written evidence is restored to different situations, the court will bring a lawsuit to solve the differences between different treatments. The labor efficiency reaches or exceeds 100% of the total labor quota, and the material consumption is high or the material consumption is as follows: Deng Ning is governed by the ruling party.
16, 1), and pay attention to the telephone communication with the owner's final notification procedure. 2) Fund objective: raise funds for house maintenance services in various ways. Housing rental and maintenance need to extract two channels; Minor repairs can only improve property management services and save money by charging fees. 3) Service indicators: If the monthly round of exchange visits exceeds 50% and reaches 80%, it is necessary to protect the planned monthly interest. 4) Safety indicators: House maintenance is the main indicator of daily service. Ministry of construction to prevent accidental death when houses collapse; Put an end to major casualties and accidents in which workers are injured by less than three thousandths.
17, the identification of quality grade housing is to comprehensively evaluate the suitability level of the whole existing housing on the basis of unified standards, unified projects and unified methods. Its basic task is to determine the quality of housing conditions and understand the quality of housing distribution, which is the basic information of housing management, maintenance and repair. The basic task of house safety inspection is to completely lose the understanding of living conditions through regular inspection of houses, find hidden dangers and take timely measures to eliminate dangerous reinforcement and maintenance.
18, Dangerous Building Management: 1) Establish the standards for identifying hazards. According to the size of the damaged dangerous house and the degree of the surrounding environment, the whole house can be graded. Generally, three situations can be considered: overall danger, local danger and danger point. 2) Establish and improve the hazard appraisal institutions. In addition to the authoritative appraisal of dangerous houses by government agencies, all property management enterprises should establish housing safety appraisal departments or designate professional and technical personnel to be responsible for this work to confirm the quality, safety and reliability of housing construction. 3) Dangerous actions: First, use observation. Second, it is used in this method. Third, stop using it. Fourth, the overall relocation.
19, the property management company does not have its own maintenance team. We can carry out house maintenance through bidding, or we can contract the house maintenance to a professional maintenance team. In these two cases, the basic contents of construction management are the same, including construction project management, construction management, construction progress and construction site management, construction quality and safety management, construction machinery and equipment and construction materials management, and cost accounting management.
20. Master the daily maintenance of home content auxiliary equipment: 1) Daily maintenance of sanitation and electrical equipment: the property management company is responsible for managing the protection scheme in this area, and sporadic maintenance and improvement supplementary tasks. 2) Daily maintenance of water pump and water tank equipment: generally, it is maintained once a month or once a quarter, and it is regularly updated and included in the overhaul plan. 3) Daily maintenance of fire fighting equipment: transfer water and drain water within the specified period to prevent water shortage, traffic jam and water quality problems. Fire pumps should be tested regularly. 4) Daily maintenance of heating equipment and other special equipment: conduct comprehensive anti-freezing work, inspection, maintenance, maintenance and repair of equipment and pipelines before and after the ignition and ceasefire of heating boilers in winter. 5) Daily maintenance of elevator equipment; According to the person in charge's list, refuel, maintain and check the elevator equipment every week. When you run an elevator for emergency maintenance, overhaul and updating elevator equipment, you need to be responsible by professional maintenance units and elevator maintenance contract companies.
2 1, Sporadic maintenance items: 1) Sporadic maintenance refers to daily maintenance, maintenance and disassembly operation failures and local maintenance of equipment. Usually only repair and replace some vulnerable parts, mechanical adjustment and a small part of accuracy. 2) The repair project refers to the normal and regular maintenance of the equipment, and the disassembly of a small number of worn parts repaired and replaced by the equipment to ensure that the equipment can meet the specified standards, and the replacement rate is usually 10%-30%. 3) Maintenance project refers to the regular maintenance of equipment, the disintegration of replacing all major components, and the restoration of equipment to its original performance, with the replacement rate generally above 30%. operate
22. Water supply system: 1) Establish a normal water supply system. 2) Regular maintenance and inspection of water supply facilities. 3) Use water-saving water tank fittings and faucets. 4) The fire pump shall be tested regularly every year, at least once. Protection of water supply system: 1) Check the water supply pipeline; 2) Anti-freezing and heat preservation work; Cracking event 3). Maintenance of water supply system: check the pipeline installed on the surface of buried pipeline along the pipeline, and observe that the ground is wet and the water inlet pipe is missing. Accurately determine the leakage position with reference to the original drawing, and carry out excavation and maintenance. Maintenance: 1) folder Hough blocking method; 2) Tube changing method.
23, strict acceptance of water supply and drainage equipment to take over the system 1) pipeline should be installed firmly, control part of the flexible opening and closing, no leakage. 2) The inlet and outlet of high-level water tank and water tank shall be set for easy maintenance. 3) The drainage pipes in the bathroom and kitchen should be separated, and the length of the household pipes should not exceed 8m. We shouldn't use ceramic pipes and plastic pipes. Good four) sanitary ware quality, interface can't penetrate. 5) The pump should be installed smoothly without big vibration. 6) Fire-fighting facilities must meet the requirements and pass the inspection and visa of the fire department.
24. Pump House Management 1) Underground storage tanks and water pump houses. The fire fighting system consists of electrical and electromechanical equipment, and all professionals are responsible for regular inspection and maintenance. 2) The operating mechanical and electrical equipment group employee pump room shall not be operated by other personnel, and irrelevant personnel shall not enter. 3) Under normal circumstances, select the switch position and automatic position for life pump, fire pump and constant pressure pump, and all operating signs should be simple and clear. 4) The domestic water pump shall regularly check the scrubbing rotation as planned. 5) Maintain the fire pump regularly, check the automatic and manual operation once every six months, and conduct a comprehensive inspection once a year. 6) The water pump room shall be cleaned once a week, and the water pump and pipeline shall be cleaned once every half month.
25. Management and maintenance of electric power system: Existing data that should be managed by electrical equipment: 1) Structure, power supply and content requirements of each building. 2) Power supply, voltage, electricity consumption, power distribution and connection mode. 3) All electrical plans, system diagrams and schematic diagrams. 4) Check and accept the certificates of each stage and change the history. 5) Check whether the number of actual installation lines of the equipment is consistent with the drawing requirements. 6) After formal use, master the changes of quantity, capacity, usage and load of main electrical equipment. Capital should be established.
The management norms for the prediction of later management measures generally include: regular inspection and maintenance inspection; Create a device file; Propagandize the knowledge of safe electricity use and reasonable electricity charges, and observe the power supply. Maintenance of power supply equipment: the maintenance of power supply equipment can be divided into two aspects: daily maintenance and regular inspection, maintenance and return visit.
26, management and elevator maintenance. Basic elements of operation, maintenance and repair of main elevators: 1) Formulation of elevator safety maintenance procedures. 2) Conduct business training for elevator operators and maintenance personnel, and adhere to the qualification examination and licensing system of the labor department. 3) Implementation of warranty and safety inspection. 4) The repair of the faulty elevator must be reviewed and undertaken by the labor department and personnel of this unit. 5) Stick to the work, improve the archives and elevator equipment maintenance records, and regularly check the maintenance plan. 6) There should be a special person to release the key management, and pay attention to stopping the ladder. 7) When any fault occurs, the elevator should be operated and managed to rescue the passengers on the first ladder. 8) Do electric energy metering and billing. 9) Keep the engine room, well and vehicle clean and ventilated 10) Keep the track of people on time, and clean and lubricate the door rails. 2. Be familiar with the basic system of elevator operation, maintenance and repair: 1) Work elevator system, strictly implement safety regulations and inspection system, supervise and control the daily maintenance and repair work of each machine, and finish it in time. 2) Elevator maintenance procedure: suspend elevator maintenance, cut off power control first to ensure safety. When elevator maintenance must be listed, make sure there are no passengers in the car before stopping. At the top of the car maintenance, except for judging the fault and debugging, it is forbidden to close the door when the car is running at the bottom, and all rotating parts must be lubricated when checking the furniture billboard.
27, 1) The Ministry of Security makes a work plan, and establishes and improves the job security system; 2) The competent department of the regular meeting shall organize all security personnel to carry out security work; 3) Organize the investigation and handling of large boxes; 4) The Department supervises and investigates the performance of security guards in handling safety work complaints; 5) Other matters assigned by the General Manager.
28, 1) dredge the access of vehicles and personnel, and ensure the safety of pedestrians and vehicles while maintaining traffic order; 2) Idle personnel, vendors and salesmen are prohibited from entering the community; 3) Report suspicious personnel and suspicious things to the leader in time; 4) Seriously implement the duty registration system and record the responsibility of each case in detail; 5) Adhere to the voucher system for large customers and valuables to ensure the safety of customers' property; 6) Entry and exit of personnel of non-real-time registration institutions; 7) Actively cooperate with other security personnel to do a good job in safety and close the area.
29. Strictly abide by the requirements of the control room and work under the direct leadership of the fire chief; 2) Go to work on time, stay awake on duty or leave without leave; 3) Concentrate on close observation in strict accordance with the specified time and scope, and make records and videos when suspicious circumstances are found; 4) According to the suspicious situations provided by others and observed from the screen, locate the recorder regularly and record it in time; 5) All kinds of cases, fires and accidents reported and found by telephone should be reported and handled quickly according to procedures; 6) Don't do things unrelated to work when on duty, and stick to discipline; 7) It is forbidden for irrelevant personnel to enter the control room, because their work should be registered in the control room and other departments; 8) Take good care of the equipment, prolong its service life, and do not disassemble the equipment; Control room 9) The monitoring scope and camera switching time are confidential, and non-independent personnel monitor the relevant situation. ? h
Handling of theft case on 30th: 1) After the public security department received the report, the internal security personnel or the manager on duty rushed to the scene. 2) Take out the needed materials. 3) Listen carefully to the owner's explanation and ask about the characteristics of the lost items. 4) The situation of missing persons leaving relevant personnel. 5) Guests who explicitly request to report to the police or have great economic losses shall immediately report to the public security organ to protect the scene. 6) There is no need to report to the owner of the public security organ, and the security department will accompany everyone who arrives at the scene. 7) The scene is in good condition, and photos should be taken immediately. 8) Please pay attention to the abandonment or departure of the project. If criminals are found, they should be carefully extracted and prepared to pass technical appraisal. 9) To extract blog articles for identity identification, the consent of the guests must be obtained. 10) Talk to the people involved and investigate and sort out the focus cases that everyone pays attention to. 1 1) Time state scene memory. 12) Contact the personnel who enter and leave the site. 13) key personnel should discharge the evidence as soon as possible. 14) the facts and reasons involved, the weight of evidence, and the policies concerned. 15), after handling, the company leaders who asked for approval found the problem. . VRzgL $I "
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On 3 1, all kinds of fire extinguishers are: 1) carbon dioxide fire extinguishers: suitable for extinguishing electricity, oil and acid: on the one hand, mouth-to-mouth nozzle fire, on the other hand, 0.2) or oil fire, but not suitable for extinguishing oil fire, so as to avoid using other foam extinguisher for water charged substances: turn the first fire extinguisher upside down and turn on the switch to extinguish the fire source. 3) Dry powder fire extinguishers are suitable for extinguishing fires and using solid materials of other electrical equipment: unplug the seal and press the fire hydrant hard. Uses: Fire hydrants are fixed in high-rise buildings to spray fire-fighting equipment. The key parts on the wall are cabinets, fire fighting, water pipes and guns. Usage: Open the fire cabinet, unfold the hose, turn on the water supply switch, hold the water gun and spray high-pressure water to extinguish the fire. OADI [ 1]。 YFE |
GKN O] [1] [32. Parking guard task: Parking lot (garage) generally requires two guards, one to collect registration fees and the other to book vehicle traffic and parking spaces. Their duties are: 1) Strict handover system; 2) Obtain vehicle registration fees and vehicle condition inspection records; 3) the connection of the command vehicle and the parking lot; 4) crack down on illegal vehicle correction; 5) If water leakage is found, the owner shall notify; 6) Improve the sanitary conditions of parking lots (garages); 7) Regularly check that the fire-fighting facilities are in good condition and effective, and do not flush with fire-fighting water; 8) Idle personnel 8T
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33. Water pollution prevention and control methods: 1) Strengthen sewage discharge control; 2) sewage treatment; 3) Property management companies that strengthen secondary water supply and sanitation management should perform the following duties: 1) person in charge of facility management; 2) Ensure the use of materials that meet the Hygienic Standard for Drinking Water; 3) Clean the water tank at least twice a year; 4) timely replacement of water purification facilities or maintenance; 5) Sampling water samples for water quality inspection once every six months; 6) Environmental cleaning and cleaning facilities; 7) canning, printing and locking; 8) Personnel directly engaged in the cleaning and disinfection of secondary water supply facilities must have a physical examination once a year; 9) It is forbidden to destroy facilities and pollute water sources.
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34, 3 sewage treatment technology: 1) sewage treatment: sewage suspended solid physics. ? . The law stipulates that water should be purified first. 2) Secondary treatment of sewage: the principle of advanced treatment of sewage, using biochemical effects. 3) Tertiary treatment of sewage: biological denitrification methods such as advanced water treatment and purification are adopted to realize water recovery VboNve \ r [1].
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35. Responsibilities of cleaning supervisor: 1). ? Work preparation schedule; 2) Check the preparation of guidance frequency; 3) Distribution and control of cleaning supplies and dosage; 4) contact business, company income; 5) periodic reports; 6) patrol inspection, found that the problem is solved in time. IUG /`*
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36. Responsibilities of the green supervisor: 1) Work out the work plan; 2) income-generating work; 3) Deployment assessment? ; 4) Organize training. Green technology: 1) technical measures development; 2) Implement training; 3) Technical guidance and inspection; 4) Enterprises with foreign technology. At%+
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37, 1) Announce personnel procedures, institution building and training. 2) The tasks assigned according to the plan are implemented. 3) Maintain the coordination of all aspects in the work process. 4) Properly solve unexpected problems. 5) Report to the leader in time and ask for support and help. 6) Publicity and mobilization of residents' active participation. Use and manage funds. 8) activity summary. TbTE} 6
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38. Rules and basic ideas: 1) Learn relevant laws and regulations. 2) Determine the focus of supervision and management: settlement analysis; Analyze the situation of foreign workers; Understand the security situation in the surrounding areas. 3) Check the conditions of facilities and equipment in the management area. 4) Collect relevant information. 5) Drafting rules and regulations. ? 6) Introduce | _ o "USD 8-large size"
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39. Requirements of the main person in charge of the activity: 1) The quality of ideological and political quality, ideological consciousness, dedication to work, knowledge of the law and law-abiding 2. ) service quality, management knowledge, market concept and service awareness, and be responsible for the project with familiar business knowledge. 3) Pioneering, social and harmonious. 4) Main contents of general health personnel training: 1) Ideological and political education, including legal knowledge, professional ethics and service awareness; 2) knowledge management training; 3) service skill training; 4) Training equipment and facilities used; 5) Rules and regulations training% %$ U/