What should I do if I open a fund account in personal online banking of Bank of China and am prompted: "Sorry, the operation was unsuccessful, and the interface platform returned an error"?

There are certain risks in dealing with your business problems through online channels. To ensure safety, please call the customer service hotline of Bank of China at 95566.

The above contents are for your reference. Please refer to the actual business regulations.

If you have any questions, please contact online customer service of Bank of China.

You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.

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