Is the bank "unauthorized" to change deposits into wealth management out of knowledge or ignorance? Is it suspected of fraud? Fraud is illegal and criminal!
Once it is changed without the knowledge of depositors, it will lead to "flying orders" of wealth management products, which is a fraud and illegal act, and banks and related sales personnel have unshirkable responsibilities.
There is still an essential gap between deposit and financial management. Although the expected yield of wealth management products is higher than the interest rate of time deposits, the security of deposits is guaranteed. Financial management does not allow rigid payment, and investment is risky. The two cannot be confused.
Especially for groups with weak anti-risk ability, deposits become wealth management, which risks the loss of principal and infringes on users' right to know.
If the deposit is changed to wealth management or insurance wealth management without authorization, the depositor must fight for his legitimate rights and interests. Banks have not fulfilled their obligation to inform, and depositors should not submit to humiliation.
In this case, we should look for banking theory, strive to return the principal and avoid risks. If the agreement fails, you can complain to the local regulatory authorities, and the regulatory authorities have corresponding severe punishment measures for misleading sales of banks.
At the same time, it is suggested that depositors should keep their eyes open when handling deposit business, and don't ignore the risk of financial management because of the temptation of high interest rates.
You didn't tell me how the bank turned deposits into wealth management. I'm a little vague. Did the bank turn deposits into wealth management in front of customers, or did the bank turn deposits into wealth management after customers left?
Either way, I think I'm really not good at this operation and I haven't mastered it. In front of customers, turning deposits into wealth management is to fool customers into buying wealth management. However, if so, how did the bank do it?
Deposit procedures are different from selling wealth management, even the location is different. In our bank, there is a special studio selling wealth management, which can't be put together with the counter deposit, because we have to write an agreement to buy wealth management, and we have to do a risk questionnaire survey to see if the customer has the risk tolerance, and decide whether to sell or not according to the risk tolerance.
With so many different places, can customers still say that they know nothing? If you really don't know, you will be confused. Not only that, but also double recording, that is, audio and video recording, for what purpose, in order to confirm whether this financial management is compulsory or voluntary.
If the bank turns the deposit that has been deposited into wealth management after the customer leaves, then the bank is really powerful. The deposit account has been generated and the customer has taken the receipt. Banks have adjusted their deposits into wealth management, which is impossible in any case. If the bank could do this, the regulatory authorities would have closed it long ago.
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When answering Jianghu questions, we should pay attention to one thing: first ask whether it is true, and then ask why.
First of all, I agree with most interviewees that banks don't have to risk being hit by the CBRC and turn your savings into wealth management without authorization. It should be that the bank fooled you at the counter with high interest rates.
Then talk about legal risks. Without an agreement, we will buy wealth management from depositors without authorization, that is, steal customers' funds. This is illegal, and banks should bear the responsibility! Depositors can sue and complain to the CBRC through the local court, which is enough for outlets and counters to drink hundreds of pots.
Finally, talk about why banks should encourage depositors to buy wealth management products. Instead of encouraging depositors to deposit time deposits?
In a sense, wealth management products can be said to be the product of realizing the marketization of deposit interest rates in disguise.
The starting point of wealth management products is higher than ordinary deposits (50,000), and the term can be long or short. The annualized rate of return is expected to be 4-6, which is higher than the deposit interest rate in the same period.
However, the fluctuation range of deposit interest rate is very limited. The upper limit is the benchmark interest rate floating 10%. Small and medium-sized banks have all reached the top, and there is no gap. Depositors generally choose deposit banks according to their habits (such as salary cards, nearest outlets, etc.). ).
When marketing wealth management products, it will emphasize flexible term and high yield, and relatively seldom mention yield and interest rate, so as to attract customers to open bank accounts in this bank and facilitate wealth management.
When funds arrive, they usually float off the balance sheet as wealth management funds. Before the end of the season and other important points, banks will design a good time to issue wealth management products, making it a collection period or redemption period, and this fund will temporarily become a deposit, beautifying the deposit data. After all, the major branches of the bank take how many deposits they have pulled as the assessment target.
Small and medium-sized banks do wealth management, the purpose is not to turn their time deposit customers into wealth management customers, but to attract time deposit customers and wealth management customers from other banks.
Big banks also do wealth management, which can prevent the loss of customers. Why do customers bother to find other banks when the yield difference is not too big?
Without the consent of the depositor, the bank changed the deposit into financial management without authorization? Isn't the staff in this bank funny? ! If it is true, of course, it violates the "Regulations on Savings Management" and the "Contract Law" and infringes on depositors' right to choose.
However, I think the probability of this happening is almost zero. Why do you say that? Let's look at the difference between deposit and financial management:
First of all, the purchase of wealth management requires "double recording", while deposits do not need double recording. According to the regulations of the banking supervision department, the purchase of wealth management must go through the process of audio and video recording. Therefore, if deposits become wealth management, customers have no reason to cooperate with audio and video recording.
Finally, the purchase of wealth management must carry out risk assessment, while deposits do not. All customers must assess their risk tolerance before purchasing wealth management, and there is no such procedure for deposits. If a bank buys wealth management for its customers without their knowledge, its risk assessment is bound to be fraudulent.
From the above procedure, we can know that if a bank wants to turn customers' deposits into wealth management without authorization, it needs to make fraud in at least three aspects, and because these frauds are well documented, it can be said that banks are "stupid" to do so! -Is it necessary for banks to do this?
Therefore, if a customer says this, there is a high probability that the customer's deposit has been fooled to buy wealth management. However, what needs to be distinguished is that although both of them have harmed the interests of customers, the legal liability of "banks changing customers' deposits into wealth management without authorization" and "fooling customers into agreeing to change deposits into wealth management" is completely different.
I am an empty valley cold pool, sharing my views with you.
This matter can be big or small. Big words are fraud, small words are misleading depositors.
According to the China Banking Counter Service Standard issued by the Banking Association in 2009, individual account managers of banks should do a good job in the sales of wealth management products in accordance with the relevant regulations of the regulatory authorities, and be honest, professional, rigorous and thoughtful.
When selling funds, wealth management products and insurance products, we should do a good job in customer risk assessment and fully reveal the risks. It is strictly forbidden to mislead customers and exaggerate the product yield.
Anyway, to buy wealth management products, you must sign a wealth management product purchase agreement. It doesn't take effect until it is signed.
Including our deposit, the bank gave us a deposit receipt. Will the receipt clearly indicate whether it is a deposit or not? What is the interest rate? A lot of information, such as the start and end time of deposits.
If we choose a deposit slip, there will be more details on the deposit slip.
If you buy a bank wealth management product, the contents of the receipt given to us are completely different. We can tell it clearly just by looking at the product name. If we refuse to sign, the purchased products will be invalid and the bank teller will be embarrassed.
We can even complain to their branches or even the head office, or to the People's Bank of China. If the bank outlets also cause complaints and the verification is true, the bonuses of the relevant personnel will be gone. To tell the truth, selling a wealth management product can't make much money. There is no need for bankers to joke about bonuses.
If it is bank insurance, we will have a hesitation period of 15 days, during which we can get a full refund. The content of the policy is also very clear, and the difference from the deposit is still very big.
So, all we have to do is show the cashier that we want to make our own deposit. The relevant tellers will not turn us into financial management or insurance. If you cause complaints, you really lose your job. The salary is not low. Do you want to resign for a few hundred dollars?
This is definitely illegal! It is definitely illegal for banks to change their deposits into wealth management without the consent of depositors. I feel that when you asked this question, was it because of the persuasion of the lobby staff that you were confused and made into a wealth management product? In reality, such a thing does exist.
When doing business in a bank, the process of deposit is a set of signature confirmation procedures. Financial management is another set of procedures and corresponding signature procedures. After this procedure is completed, the bank cannot change it in principle without the authorization of the customer. Otherwise, if the bank can be changed privately, someone will have already investigated the bank and it is impossible to continue driving. Where would such a thing be allowed?
Generally speaking, the wealth management business is complicated, which requires various procedures such as evaluating the level of risk appetite. Therefore, the wealth management business can be said to be more complicated and take longer to handle.
Generally in large banks, deposits are handled at the counter, and the financial counter is a separate place. This separate distinction is due to the different business nature and business process of deposit and wealth management, and the different signature procedures are required.
Generally speaking, the deposit and withdrawal business is handled quickly. And some wealth management businesses need more than half an hour to complete an order at a time, and various confirmation procedures are needed.
The bank's business process is monitored by audio and video. In the process of handling business, how the bank personnel communicate with customers and what the customers said, including what the customers specifically handled, can be said that the whole process is under video surveillance. In this case, banks absolutely dare not turn customers' deposits into wealth management products without permission, unless customers sign them.
In some bank business halls, some lobby staff are not necessarily bank staff, and these people will persuade depositors to buy their wealth management products, including insurance wealth management products. Some depositors feel that interest rates are high. Listening to their good words, they may apply for products such as insurance and wealth management. Such a thing does exist.
Therefore, if depositors go to the bank for deposit business, they must not listen to other people's opinions and become wealth management products with higher interest rates. Just deposit certificates of deposit directly, so it is not easy to be misled.
To sum up, it is definitely illegal for banks to convert their deposits into wealth management without the consent of depositors. But in the actual business process, such a thing is difficult to happen. It is estimated that something like you may be misled by some lobby staff and treated as a wealth management product.
Thanks for reading!
In theory, it is illegal for banks to change deposits without authorization, but it is difficult to define them in practice. The main reason is that depositors have always been at a disadvantage compared with banks and need very clear evidence to get support.
You are not responsible for the money to leave the cabinet. This law has actually explained the basic methods of doing things in banks. You are responsible for your own mistakes, and we will solve mine together, and we will never let you take advantage. Therefore, when you deposit money in the bank, you must know the contents of the business and keep all the credentials. Don't expect the bank to take the initiative to take responsibility.
Back to the topic, is it illegal to change the bank without authorization? Unless there is clear evidence, it will only get into a quagmire. In the end, most people will admit that they are unlucky and bear some losses. Banks are never afraid to drag you down.
The friend of the questioner actually had the answer before asking the question. I think I just want a positive answer from everyone here.
Because the questioner used the words "unauthorized" and "unauthorized" in the title. Seeing these two words, even people who don't know anything will say that it is illegal for banks to do so.
That's true. There are only two ways for banks to transfer depositors' deposits. First of all, they are authorized with the consent of depositors. Second, after the court and other departments decided to freeze.
Courts and other departments will not authorize banks to use depositors' deposits to purchase wealth management products. Banks want to use depositors' money to buy wealth management products, only with the consent of depositors, so it is definitely illegal to change deposits into wealth management without the consent of depositors.
But in reality, the number of wealth management products purchased by banks without the consent of depositors is close to zero. More often, when depositors go to the bank counter to handle business, they are fooled into turning deposits into wealth management products. In this process, banks are authorized by depositors.
Later, depositors found themselves being "managed", but the business was handled directly at the counter, and the bank had its own signature and handprint, so it was very difficult to protect rights.
All the cases we saw in the news were solved after exposure. There are still many people around us who have not solved it or quit at a loss.
To prevent your savings from becoming wealth management products, you must keep your eyes open and read it twice before signing and pressing your fingerprints. After handling the business, it depends on whether you get a deposit certificate or something else. Be careful! ! !
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This is definitely illegal! It is definitely illegal for banks to change their deposits into wealth management without the consent of depositors. I feel that when you asked this question, was it because of the persuasion of the lobby staff that you were confused and made into a wealth management product? In reality, such a thing does exist.
I think this operation is unrealistic. If the deposit is really changed into a wealth management product, the bank is indeed illegal. But there is no need for banks to take this risk to operate illegally.
Because the deposit cost of bank time deposit products is obviously lower than that of wealth management products, the performance of many bank outlets at the end of the year focuses on the growth of annual deposit tasks, and from the perspective of interest income, the income created by time deposits is higher than that of wealth management products.
Many banks put time deposits in the first place when selling products to customers, and wealth management products are only a supplement to deposit products, in order to attract some customers who have a preference for risk and return.
Therefore, from the perspective of motivation, it is not necessary for banks to risk illegal operations and complaints from customers, and change their deposits into wealth management products.
1. Before purchasing wealth management products, the customer's real-name registration system, risk assessment and contract signing are required.
The requirement of a real-name registration system will completely break this possibility.
Banks can't conduct risk assessment on behalf of customers and can't sign contracts in the system.
Second, the purchase of wealth management products needs to be deducted from the customer account.
Bank wealth management products have a collection period, after which the principal and interest will be automatically collected into the contracted account.
If a bank wants to change a customer's deposit into wealth management, it needs to deduct the wealth management funds from the customer's account, need the customer's ID card and the original bank card, and enter the account password. It is obviously impossible without the customer's consent.
Third, the financial purchase stage requires counter authorization.
Authorization to handle wealth management business involves the requirements of real-name registration system. Even if you buy through mobile banking, you need the user name, login password, transaction password and dynamic verification password of the customer's mobile banking. With so many passwords protecting customer accounts, banks have no authority to operate.
Another point is that the purchase of wealth management products needs to sign more paper agreements, such as risk assessment, product agreement, risk disclosure and so on. These materials are used as customer vouchers and kept permanently as files.
Once the customer disagrees with this, it is illegal to sign by handwriting identification when applying for access to files, and the counterfeiter must bear legal responsibility.
Therefore, no matter from the profitability, operational risk or legal risk, it is unnecessary and impossible for banks to turn customers' deposits into wealth management products.