If there is any frozen fund in JD Finance, you can check the freezing reason on JD Finance's computer and mobile phone. To unfreeze JD Finance's funds, you need to know the freezing reason first, and then unfreeze it according to the actual situation. The checking method of JD Finance's frozen reason is as follows:

JD Finance's App operation path: JD Finance Home-JD Finance-Bill in the upper right corner-There is a "freeze/unfreeze" item in the drop-down option.

the operation path of jingdong finance computer: jingdong finance PC homepage-my assets-jingdong coffers-position display, and you can also query the frozen funds, which can be viewed in both positions as shown in the figure.

There are several reasons for the freezing of funds in the small vault in Jingdong and the methods for unfreezing them are as follows:

1. Opening a white note in the small vault shows that the white note is frozen: If you need to unfreeze the small vault frozen when the white note is opened, you need to log in to the White Note-White Note Available Quota-Quota Management on the Jingdong Financial APP to lower the quota (the lower limit is the current white note arrears), and the pocket money in the small vault in Jingdong will be unfrozen after adjustment. ?

2. Frozen financial appointment: Please log in to Jingdong Finance by computer, cancel the financial appointment in my transaction form-Appointment/Fixed Investment, and the petty cash fund of Jingdong Small Treasury will be unfrozen immediately. At present, the Jingdong Financial APP terminal is inoperable.

3. jingdong cash back to jingdong coffers is frozen: when transferring funds from jingdong coffers, it is indicated that the balance is insufficient. It may be that the cash back red envelope of jingdong is locked, and cash-filled red envelopes needs to be withdrawn 15 natural days after receipt.

4. Set the planned financial freeze: if it is set, the funds in the Jingdong small vault will be frozen. The cancellation steps are Jingdong Financial App Home-Financial Management-Jingdong Small Vault-Saving for the Future-Getting married, traveling, buying a house-Success/Ending the plan. Enter the plan details page and click the Terminate Plan button.