1. Waiting for official approval. As long as your order is normal, the funds will be unfrozen after your order is officially approved.

2. Abnormal order: The seller can complain about the corresponding liquidated damages. If the complaint is successful, the fine will be revoked and the money will be unfrozen immediately. On the contrary, the punishment will continue. If the buyer has no demand for rights protection within 15 days after the successful transaction, the money will be unfrozen. During this period, if the buyer initiates after-sales rights protection, the money will be subject to the judgment of rights protection according to Taobao rules.

Taobao rules refer to the rules formulated by Taobao Company under Alibaba to regulate Taobao users. Generally, it only applies when the user violates the rules, and there are also some rules to operate.

Extended data:

The identification and handling of violations should be based on the facts identified by Taobao and strictly implemented in accordance with the regulations. Taobao users are all equal in applying the rules.

As the operator of the platform, Taobao has the responsibility to supervise the platform. In order to protect the legitimate rights and interests of Taobao users and maintain the normal business order of Taobao, Taobao has formulated these rules and has the right to independently judge and deal with violations according to the rules.

References:

Baidu Encyclopedia-Taobao Rules