The People's Life Insurance Company of China Co., Ltd. (hereinafter referred to as "People's Insurance Company of China") is a national life insurance company established with the approval of the State Council and the approval of the China Insurance Regulatory Commission and mainly initiated by the People's Insurance Company of China (hereinafter referred to as "People's Insurance Company of China").
The company's registered capital is RMB 2.7 billion.
As the main sponsor of PICC Life Insurance, the People's Insurance Company of China Group Corporation was formerly the People's Insurance Company of China, which was established with the approval of the People's Republic of China and the State Council on October 20, 1949. It has a 59-year development history.
On September 15, 2005, PICC Property and Casualty Insurance Company of China signed an agreement with the Beijing Olympic Organizing Committee and officially became the insurance partner of the Beijing 2008 Olympic Games. It assumed the historical mission of serving the Olympics and promoting Olympic culture, which further demonstrated the brand strength of PICC.
Social status and industry responsibilities.
PICC has built a sales and service system that covers urban and rural areas across the country. Its outlets cover 31 provinces, municipalities and autonomous regions across the country, with more than 300 prefecture-level underwriting, claims and service centers, and more than 4,500 business branches nationwide.
Relying on the group's network advantages, PICC Life not only has a strong sales and service network, but is also the first in the industry to open a 24/7 dedicated service hotline at 4008895518, 365 days a year, forming a sound service system.
PICC Life has formulated the "Interim Measures for Customer Complaint Management" to standardize the customer complaint handling process and lay an institutional foundation for efficient and orderly customer complaint management.
For customer complaints, the company implements the principle of "centralized management, division of labor and responsibility, step-by-step transfer, and nearby resolution" so that consumers can truly enjoy faster and more effective professional services.
In 2007, the company's capital increase and restructuring work was successfully completed. The capital increased to 2.7 billion yuan, the status of "People's Insurance Company" was restored, and the transformation from a joint venture company to a Chinese-funded company was completed. The establishment of institutions was fully promoted, and the number of institutions opened increased to 29.
The number of prefecture-level and county-level companies increased to 169 and 237 respectively, completing the leap from regional companies to national companies and laying a solid foundation for the company's rapid development.
PICC actively participates in various public welfare activities.
In February 2006, PICC Life Insurance established a medical scholarship to help medical school students whose families have financial difficulties complete their studies, support the development of China's medical industry, promote international cultural and educational exchanges, and serve the construction of a harmonious society.
On June 26, 2007, PICC announced that it would increase its investment in social welfare undertakings and launched the "PCC Charity Fund" with an initial fund size of 50 million yuan. By integrating the group's internal resources for public welfare activities, it will actively operate in a professional manner.
Participate in social welfare undertakings.