1. First, on the mobile phone desktop, click the idle fish, as shown in the figure below.

2. After entering my interface, click Help and Customer Service, as shown in the figure below.

3. After entering, click to unfreeze funds, as shown in the figure below.

4. Click to apply for fund protection after entering, as shown in the figure below.

What is the problem that idle fish are protected by funds?

After the transaction is completed, the seller of idle fish shows the protection of funds. The reason may be suspected of illegal trading, and the idle fish has frozen the money.

When idle fish detects that the transaction may be suspected of violating the rules, idle fish will freeze the funds. The premise of freezing funds is that there is trading risk in the order, and the purpose of freezing is to protect the rights protection needs that buyers may initiate in the future.

Idle fish sellers can enter the computer Taobao-Seller Center-Physical Examination Center to investigate and deal with violations.