The Labor Bureau consultation hotline 12333 is a toll-free hotline.

Service content:

(1) Accept reports, complaints, and consultations on labor and security business in the province;

(2) Provide relevant national and provincial labor and security information Inquiry services for laws, regulations, rules and normative documents;

(3) Providing consultation services on the procedures of the Provincial Department of Labor and Social Security;

(4) Providing social insurance fund management in Guangdong Province The bureau handles social security business procedures and inquiry services for insured units and personal information;

(5) Provides Guangzhou urban employee basic medical insurance information inquiry services;

Service methods:

p>

Manual and automated services are provided in Mandarin and Cantonese. Main functions: answer policies, accept reports and complaints, send fax documents, play policy Q&A recordings, send mobile phone text messages, send emails, reply to messages; automatically listen to policy Q&A recordings, automatically request fax documents, automatically query social insurance information, etc.