After-sales customer service personnel who answer questions can only serve after being trained by gas professionals, and they are online 24 hours a day. The online service time is from 8: 00 am to 8: 00 pm, and it will be turned into intelligent voice from 8: 00 pm to 8: 00 the next day. The main duty of the 24-hour service hotline of the gas company is to accept services such as consultation, complaint, appointment, emergency rescue and maintenance put forward by gas users by telephone.

Customer service staff will solve problems online or distribute work orders according to the contents of the call, and will deal with related problems as soon as possible after receiving the call. Companies that can't handle the phone will arrange employees to come to the door to handle it according to the actual situation, so as to ensure that the problems reflected by users can be solved in time and let the people use gas safely and safely. Strengthen the smooth operation of high-,medium-and low-pressure gas pipeline networks, formulate corresponding emergency plans, and ensure people to use gas.

Company introduction:

China Gas New Energy Technology Co., Ltd. is a young and potential enterprise integrating R&D, production and sales. It devotes itself to the research, development and innovation of new energy-saving equipment and energy-saving and environment-friendly fuels with the good wishes of cherishing the earth, life, green and the future. Creating excellent technology and products with the soul can bring people a beautiful vision and make nature return to clear water and blue sky.

The safety of gas products has always been related to the safety of every gas user. Therefore, China Gas Network independently developed the traceability management system scheme of gas industry. Natural gas is flammable and explosive, colorless, odorless and nontoxic. The smell in used natural gas is the smell of odorizing agent added to facilitate the detection of natural gas leakage.