Alipay directly transferred the fund to the bank card, indicating that the purchase failed. If the funds on the card have been deducted, you can contact the customer service staff to solve it. There are many reasons for this situation, and the best solution is to contact Alipay or the customer service staff of the bank directly to solve it in time. Pay attention to retaining the information of fee deduction, prepare to provide your own identity information, and find the contact information of official service personnel through official channels. Follow up the operation according to the instructions of customer service staff.