Serving the people, starting with a smile

In recent years, our country has provided various security measures for urban workers, such as old-age care and medical care, and we ourselves are also the beneficiaries. While enjoying the protection and treatment, the workers do not forget the kindness of the party and the country. As a front-line service staff of the medical insurance department for urban workers, I have a deep feeling about the national medical security system through my study and work.

We are not only the beneficiaries of national medical insurance, but also the workers who promote medical insurance and help employees enjoy medical security. I am deeply honored by my career. Because I have such a sense of professional honor, I am willing to do my job well. Many employees in our city still don't know much about medical security. They need our professional and meticulous explanation, and I am willing to help them solve their current difficulties with the professional knowledge I have learned in recent years. The construction of medical insurance fund not only provides obstacles for the broad masses of employees, but also promotes the construction of the country. In order for more employees to join medical insurance, we must do a good job in front-line service, because we are the first people to contact the insured employees, and our attitude and professional level affect their attitude towards our entire national medical insurance system. Decades ago, Chairman Mao suggested "serving the people", which has always been the basis of the work of the party and the government. Now, in the era when all walks of life advocate the concept of service, the staff of our institutions never forget their lifelong responsibilities.

after our company advocates smiling service, I realize the role of smiling in interpersonal communication. When receiving employees who are insured and those who are going to be insured, I will first use a smile to close the distance between them, so that their understanding of medical insurance will start with a smiling face. Through smiling service, I feel the improvement of medical insurance knowledge of each employee and the recognition of the medical insurance system, and I can better complete the tasks assigned by my superiors in my work, which also allows me to truly realize my life value.

I believe that through our smiles, we and the medical insurance system of our whole country will have a brighter ending in the end.

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Further reading: How to buy insurance, which is better, and teach you how to avoid these "pits" of insurance.