1. The provident fund account number or password is entered incorrectly. In the authentication process, you need to enter the provident fund account number and password. If the account number is entered incorrectly or the online inquiry function of provident fund account number is not enabled, the authentication will fail.
2. The name of provident fund account is inconsistent with that of JD.COM account. If the name of the provident fund account is different from that of the JD.COM account, the authentication will also fail. During authentication, it is necessary to ensure that the entered provident fund account number is consistent with the name of JD.COM account.