If the money in your medical insurance card is missing, don't worry. You must first go to the local medical insurance bureau and ask why there is no money in your medical insurance card. If there are some problems in the system of the medical insurance center, you don't have to worry about this matter. If the medical insurance center gives you money, you should ask the local medical insurance bureau about your consumption records. If your medical insurance card has been stolen in the past, the new social security card can only be activated if it is taken away from the card issuing agency, so that the medical insurance agency can allocate funds normally, and the allocated money is generally distributed once a month. Generally, two months after receiving the card, the money can be transferred. Therefore, after discovering that there is no money in your social security card, you can first see if you have not received the card for more than 2 months.

First, the documents required for the medical insurance card:

1. If the enterprise helps employees to get it, it is required to provide a copy of the ID card of the person receiving the medical insurance card, a copy of the ID card of the person who needs to get it and the official seal of the enterprise;

2. Individuals who receive medical insurance cards by themselves need to provide payment vouchers, card-taking vouchers and original ID cards;

3. If it is collected by others, the original ID card and power of attorney of the consignee shall be provided.

Two, medical insurance reimbursement conditions are:

1, the insured person must go to the designated medical institution of basic medical insurance or the designated retail pharmacy determined by the social insurance institution with the medical prescription issued by the doctor in the designated hospital.

2. The medical expenses incurred by the insured in the process of medical treatment must conform to the scope and payment standards of the basic medical insurance drug list, medical treatment items and medical service facilities standards, and can be paid by the basic medical insurance fund according to regulations.

3. The medical expenses incurred by the insured that meet the payment scope of basic medical insurance shall be paid by the social medical pooling fund in a unified proportion, with the expenses above the Qifubiaozhun and below the maximum payment limit.

Legal basis:

People's Republic of China (PRC) social insurance law

Twenty-sixth basic medical insurance for employees, new rural cooperative medical care and basic medical insurance for urban residents shall be implemented in accordance with state regulations.

Twenty-eighth medical expenses that meet the basic medical insurance drug list, diagnosis and treatment items, medical service facilities standards and emergency treatment and rescue shall be paid by the basic medical insurance fund in accordance with state regulations.

Twenty-ninth medical expenses of the insured shall be paid by the basic medical insurance fund, and shall be directly settled by the social insurance agency, medical institutions and pharmaceutical business units. The administrative department of social insurance and the administrative department of health shall establish a settlement system for medical expenses in different places to facilitate the insured to enjoy the basic medical insurance benefits.